This post will help you fix your iPhone touch screen not working. For as long as you haven’t dropped your phone or got it wet before the symptoms instigate, you’ll have a higher chance of getting it fixed. Read on to learn what to do if your iPhone touchscreen is not responding or not working. Show iPhone Touch Screen Not Working?Simply follow these 3 steps to fix your Phone with ReiBoot, No data loss, FREE
Work for iPad & iPhone 14/13/12/11/XS/XR/S/8/7/6/5s/5 Fix Now Many factors can cause your iPhone’s touchscreen to stop working or become unresponsive. And that may be from within the phone’s software or hardware components. Unresponsive displays or touchscreen won’t respond problems are often occurring among other symptoms of memory problems on early devices but may also affect some new devices when triggered by bad apps and damaged system files. This post highlights some highly effective solutions to this same issue on an iPhone. Also read: What to do if your iPhone 11 Pro touchscreen is not responding after updating to iOS 13.2.3 Eliminating tangible causes of unresponsive iPhone touchscreen not workingBefore troubleshooting, make sure that the iPhone screen is free from dust and dirt. In short, it has to be totally screen. If the screen is covered with dust and dirt, there is a higher chance for the display’s touch sensor to fail to recognize your finger/touch and may result in an iPhone touch screen not responding problem. So you must keep it clear and clean. Aside from the screen, also make sure that your fingers are also clean and not wet or oily. If necessary, wipe them dry before touching the phone’s screen again. Also try to determine whether or not the iPhone not responding problem is only isolated to an app like when the touchscreen only becomes unresponsive or stops working when using a specific application. In that case, something must be done to fix the app otherwise, delete it. Another important thing that you should look into is the current memory status of your iPhone. iPhone touch screen not working or frozen display is among the common signs of performance issues in mobile devices that are often tied to insufficient memory. Hence, you should consider heading to your iPhone Settings-> General-> iPhone Storage menu and then see if the available memory is ample enough to allocate new apps and processes. If your iPhone’s memory is running low, then that’s when you should consider deleting old and unused contents from the system. You may begin to troubleshoot your device if the symptom continues even after complying with the aforesaid requisites. First solution: Reboot/Forced Restart.The very first recommended solution to software-related symptoms including random screen freezes is to reboot the system. Since your iPhone touchscreen is not responding, you will need to carry out a forced restart instead of the usual reboot/soft reset. If you’re using iPhone 8, 8 Plus or later iPhones, here’s what you should do then:
In iPhone 7 and 7 Plus, a forced restart is done this way:
For older versions from iPhone 6 below, here’s what you should do to force it to restart:
If your iPhone touchscreen is responding again after performing a forced restart/reboot, then you may have to consider performing these subsequent procedures to get rid of the triggers. If it isn’t the hardware, then something within the software aspect must be the culprit. In order to prevent the problem from coming back, you must eliminate the trigger. Among the common variables are bad apps, malwares and bugs, corrupt data or broken files. Performing the following procedures can help clear out these factors and thereby halts the unresponsive screen symptom or the touch screen not working problem from recurring. 1. Update your apps and iPhone software to the latest version. Apps that are acting up are usually the main triggers. Note that everything in your iPhone system is interconnected and so if one of the system components isn’t working, other features and system functions are also likely to get affected. This is usually the case if your iPhone touchscreen suddenly stops working while using a certain app. That app must have been glitching and therefore unstable. And when that app crashes or freezes, the iPhone’s display touchscreen also becomes stuck and therefore not responding to touches. An effective solution to this is to update your apps. Like iOS, apps also receive periodic updates pushed by their respective developers. These updates contain new enhanced features as well as bug fixes.To check for and install app updates on your iPhone, just refer to these steps:
Once you’re finished installing all pending app updates, reboot/soft reset your iPhone to apply the recent software changes. 2. Remove/delete any suspicious files and messages. If your iPhone screen suddenly becomes unresponsive or frozen after downloading a file such as photos, videos, or email attachments, then that file must be the culprit. Try to locate that file, delete it and then see if that fixes the problem. If the symptom started to occur while tapping on an embedded link in SMS or MMS messages, then that link likely contained some sort of bug that destabilized or ruined the phone’s normal operations.3. Uninstall old and unnecessary apps. Aside from bad links and corrupt files, old and obsolete apps must also be removed. Aside from freeing up memory space, deleting obsolete apps also clears out adverse symptoms caused by those apps.
Once you’ve reached this menu, locate and select the app that you wish to delete. Then follow the rest of the onscreen instructions to finish uninstalling the application from your iPhone. 4. Reset all settings on your iPhone. System settings that were messed up by an update or manual customization are also among the possible reasons as to why your iPhone touchscreen stops working or becomes unresponsive. To rule this out, reset all settings on your iPhone so that all customized settings and invalid configurations are eliminated. After the reset, your phone settings are restored to their original values.
Your iPhone should restart itself when the reset is finished and then loads the default options. This therefore requires you to re-enable individual features that are disabled by default in order to use them again on your phone. After enabling necessary features, use your device as you normally do and then see if the problem recurs or not. 5. Erase your iPhone (if necessary). Performing a master reset or erasing the iPhone is usually the last option to get rid of stubborn symptoms. It’s possible that complex system errors are present on the device that causes iPhone touch screen not working problem. In that case, erasing the iPhone and restoring its factory defaults could be the best way to obliterate these touch screen errors. But also note that while this process often yields positive outcome, it can also cause permanent data loss as all your downloaded apps and saved data on the internal memory are likewise deleted in the process. To prevent this from happening, back up all your substantial files to iCloud or iTunes drive beforehand. Once you have secured the backup, proceed with these steps:
After the reset, your phone should reboot automatically and then loads up its factory default settings. To use your phone again, you will need to set it up first. To do this, simply follow the startup wizard to set up your iPhone as new. Try that and see if the screen problem is gone. More often than not, software-related issues even the ones inflicted by tough bugs are resolved and obliterated by a master reset or factory reset. Hopefully, you would end up having positive results. Again, you can only perform the above procedures if your iPhone resprings and works properly again after a forced restart. If the touchscreen remains unresponsive or not working after a forced restart, then your next option would be to perform iOS restore. Just refer to the subsequent procedures to learn what to do next. Second solution: Restore your iPhone in iTunes.If your iPhone’s touchscreen is still not working after a forced restart, performing iOS restore would be necessary. Some system errors are tough enough to withstand the initial procedures including a factory reset. To deal with such burden, you may opt to carry out a recovery mode restore on your iPhone or put your iPhone in a DFU state so any major system damage or data corruption can be rectified through iTunes. You may refer to the following steps, if you wish to proceed with these system restores. 1. Recovery Mode restoreThis puts your device in a recovery state allowing iTunes to access the operating system even when the touchscreen is not working or unresponsive. To get started, you will need to secure a computer either Windows or Mac with the latest version of iTunes software installed. Then connect your iPhone to the computer using the supplied USB/Lightning cable. Once connected, enter recovery mode with these steps:
Do not disconnect your iPhone from the computer until iTunes tells you to do so. Otherwise, you might end up having a totally corrupted and dysfunctional iOS. 2. DFU Mode restore to fix iPhone touch screen not workingIf a recovery mode restore doesn’t yield positive result and your iPhone touchscreen is still not working or not responding to touch inputs, then this is where DFU mode restore can be applied. When your iPhone enters a DFU state, it’s still possible for iTunes to access and sync with iOS even if the bootloader isn’t activated. Hence, there’s a higher chance for iTunes to repair any damaged system component that caused the touch screen to stop working. But before you do, make sure that your phone didn’t obtain some sort of physical or liquid damage. Performing a DFU mode restore on a liquid damaged iPhone could brick the phone. If that happens, you would no longer be able to use your device. If you’re certain that your iPhone is free from hardware damage and that you’re willing to take the risks, then you may proceed. To get started, connect your iPhone to the computer via USB/Lightning cable. Once it’s connected, continue with these steps to put your device in a DFU or Device Firmware Update mode:
Just wait for iTunes to finish restoring and repairing the damage system components and then see if the iPhone touch screen not working issue is indeed resolved. You may have to consider using third-party iOS repair software if iTunes failed to fix your iPhone touchscreen that is not working or not responding. There are actually a lot of reliable alternative tools you can use whenever you run out of options. Just select the most trusted and effective software that’s compatible with your iPhone and works with the current iOS platform your device is running on. Do you still have an iPhone touchscreen not working or unresponsive? If none of the given procedures is able to rectify the issue and your iPhone touchscreen remains unresponsive or not working, then that’s when iPhone repair or service is needed. You can take your device to the nearest Apple-authorized service center in your place and have it scrutinized by an iPhone technician. If hardware damage is present, then that’s when service is needed. Alternatively, you can contact your iPhone provider/carrier for further recommendations. If your device is still covered by Apple warranty, then you should avail for warranty instead. I hope that we’ve been able to help you fix the iPhone touch screen not working problem. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading! How do I restart my phone if I can't touch the screen?Reboot Your Phone
Press and hold the Power button to display the power menu, then tap Restart if you're able. If you're unable to touch the screen to select the option, on most devices, you can hold down the Power button for several seconds to switch off your phone.
How do I fix my phone not responding to touch?Clean the screen with a lint-free cloth. Restart your device. Remove your case or screen protector. Make sure your hands are clean and dry and that you aren't wearing gloves.. Clean your hands to avoid passing dirt onto the screen. ... . Remove the screen protector.. |