10.What should a technician do before beginning any troubleshooting steps on acustomer computer?oPerform a data backup.oDocument the findings.oIdentify the problem.oEstablish a plan of action.Explanation:Because a technician could be held liable for any data loss as a result of working on a customer computer, a backup shoubeginning any troubleshooting. 11.After consulting the manufacturer manuals, a technician applies a series ofrecommended solutions that resolve a problem with a workstation computer.What is the next step in the troubleshooting process that the technician shouldperform? Get answer to your question and much more 12.A customer asks for a solution to a printer problem that is beyond theknowledge level of the technician. What should the technician do? Get answer to your question and much more 13.A computer technician performed a number of actions to correct a problem.Some actions did not solve the problem, but eventually a solution was found.What should be documented? Get answer to your question and much more Upload your study docs or become a Course Hero member to access this document Upload your study docs or become a Course Hero member to access this document End of preview. Want to read all 110 pages? Upload your study docs or become a Course Hero member to access this document Tags Personal computer, Hard disk drive, Serial ATA Recommended textbooks for you Database System Concepts Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan Publisher:McGraw-Hill Education Starting Out with Python (4th Edition) Digital Fundamentals (11th Edition) C How to Program (8th Edition) Author:Paul J. Deitel, Harvey Deitel Database Systems: Design, Implementation, & Manag... Author:Carlos Coronel, Steven Morris Publisher:Cengage Learning Programmable Logic Controllers Author:Frank D. Petruzella Publisher:McGraw-Hill Education Database System Concepts ISBN:9780078022159 Author:Abraham Silberschatz Professor, Henry F. Korth, S. Sudarshan Publisher:McGraw-Hill Education Starting Out with Python (4th Edition) ISBN:9780134444321 Author:Tony Gaddis Publisher:PEARSON Digital Fundamentals (11th Edition) ISBN:9780132737968 Author:Thomas L. Floyd Publisher:PEARSON C How to Program (8th Edition) ISBN:9780133976892 Author:Paul J. Deitel, Harvey Deitel Publisher:PEARSON Database Systems: Design, Implementation, & Manag... ISBN:9781337627900 Author:Carlos Coronel, Steven Morris Publisher:Cengage Learning Programmable Logic Controllers ISBN:9780073373843 Author:Frank D. Petruzella Publisher:McGraw-Hill Education |