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How to Get Reviews on Facebook
A Quick & Easy Guide to Getting Facebook Reviews for Your BusinessLet’s cut straight to the chase: as a business owner, you’ve got enough on your plate without trying to figure out how to get customer reviews on your company Facebook page. When you’re busy running a business, you don’t have the time to search for the answers you need to teach yourself how to set up your Facebook page to receive reviews, how to get a Reviews tab to show up on your profile, how to check and respond to reviews, or (most importantly) how to solicit reviews from your customers in the first place. That’s why our social media marketing team put together this quick and easy guide to getting reviews on Facebook, which includes step-by-step instructions from start to finish! We’ll help you complete all the steps we just listed above as simply and efficiently as possible. Why Online Reviews Are Important for BusinessesThese days, when consumers are looking for a business to provide a service for them, one of the first things they do is look to the internet for guidance. Let’s say that a homeowner has a plumbing emergency. That homeowner might grab her phone and search “best plumber near me,” and she’d be met with a whole host of search results of plumbers in her area claiming to be the best in the business. So, who is that homeowner going to look to for guidance on which plumber to choose? Other homeowners! She is very likely going to check out reviews from other homeowners who have worked with that plumber in the past to see if they had positive things to say about the experience. According to a recent study, 57 percent of consumers agree that seeing positive reviews and praise about a company on social media would influence their opinion of that business, and 40 percent of consumers surveyed say that have actually chosen a company’s competitor based on their reputation on social media. What’s this mean for you as a business owner? Well, if your competitors have tons of positive reviews on Facebook, but your own Facebook page is lacking in the reviews department, you may be losing leads and sales to your competition. How to Enable Reviews on Your Facebook Business Page
How to Get the Reviews Tab to Show Up on Your Facebook Business Page
How to Check & Respond to Facebook Reviews for Your BusinessThis is one thing that a lot of business owners forget about: now that you’ve gotten the reviews, you need to respond to them! Whether they’re positive or negative reviews, the best practice is to reply to each one of them individually (and preferably soon after they’re posted). When customers see that you monitor and respond to reviews, they’re more likely to leave a positive review for your services. And, of course, if a customer does leave a negative review, you can take that opportunity to explain the situation, apologize, and resolve the issue. So, how do you check for new reviews so that you can respond to them in a timely manner? Well, if you set up the Reviews tab using the steps above, it’s pretty simple.
If you’re concerned about how to respond to any negative reviews your company receives on Facebook, check out this blog post on How to Respond to Negative Reviews for answers! How to Get Customers to Leave Reviews for Your Business on FacebookSo, your company’s Facebook page is set up to receive reviews, and you’ve got the Reviews tab showing up on your profile. You’ve responded to all of the reviews you’ve received so far, whether positive or negative. Now, the final question is: how do you get more customers to leave you positive reviews on Facebook?
Or, Let Blue Corona Manage Your Company’s Online ReputationThough we tried our best to make this guide to getting Facebook reviews as simple and efficient as possible, we realize that the process is still pretty involved (and complicated). If you’d prefer to leave your online reputation management to the professionals, our team at Blue Corona is here to help. Contact us online to learn more about our wide range of digital marketing services designed to help businesses like yours get as many leads and sales as possible from the web.
About The Author: Blue Corona's Editorial Staff is determined to help you increase your leads and sales, optimize your marketing costs, and differentiate your brand by passing on our tribal knowledge. The team vigilantly stays on top of
the latest in digital marketing, bringing you the top insights with expert commentary. Want to see something on our blog you haven't seen yet? Shoot us an email and our marketing team will get to work. The information on this website is for informational purposes only; it is deemed accurate but not guaranteed. It does not constitute professional advice. All information is subject to change at any time without notice. Contact us for complete details. Why can't I get Reviews on my Facebook business page?Click your Page's profile photo in the top right. Click Settings & privacy, then click Settings. Click Privacy in the left menu, then click Page and tagging. Toggle Allow others to view and leave reviews on your Page? on or off.
How do I request a review on Facebook business page 2022?Let's start! First, you will need to activate the Facebook Reviews tab on your Facebook Page.. Navigate to the negative review.. Click the top right arrow or on mobile 3 dots icon.. Click 'Find support or report Recommendation'. Choose the reason and click 'Submit'.. |