In the United States, the Health Insurance Portability and Accountability Act (HIPAA) law makes rules about who is allowed to see patients' medical records. Most people believe that their health information can only be accessed by their providers and the people they give permission to (like family members). You might be surprised to learn that other people and organizations can see your medical records without your permission. This article will go over how medical record privacy works. While it's not a complete list, you will learn about some common examples of who can access your records. You will also find out why they want your information and what they can use it for. Dozens of people and organizations are legally allowed to see your medical records. They can make a request or purchase access to them. In some cases, you need to give them permission to access your record. However, your permission is not always required. Sometimes, you've given permission for someone to access your record without realizing it—for example, by signing a consent form. While there are safeguards in place to try to prevent it, individuals or groups sometimes are able to access medical records illegally.
According to the U.S. Department of Health and Human Services, there were at least 3,054 healthcare data breaches between 2009 and 2019. More than 230,954,151 medical records were included in these breaches.
There are many people and groups who are allowed to access your medical records. You have the right to see your records, as do the people you give permission to (like family members). People who are involved in your care, like providers and health insurance companies, can also see your records. There are two general types of medical records that are shared or purchased: individually identifiable records and aggregated records.
Here's an example of data mining: A hospital may decide to mine the data of all of the records of patients who have had heart bypass surgery.
The aggregated record could have hundreds of patients in it. They are all categorized using different factors, such as the type of insurance they have or who their healthcare providers are.
An individually identifiable record has information like your name and date of birth that can be used to identify you. An aggregated medical record is "de-identified. That means that it does not identify you or include any medical procedure, diagnosis, or practitioner in your records. Certain people and organizations have the right to access your medical records. They are classified as covered entities under HIPAA. This means that they have the right to access your records under specific regulatory guidelines. Covered entities include:
As covered entities, they have very strict rules they must follow. One of the most important rules is that they must have written permission from you to share your records. Here are the other rules laid out by HIPAA:
Employers are not covered by HIPAA. Even if they pay for your insurance or medical care out of pocket, HIPAA does not allow your employer to access your medical records or insurance claims because it could lead to discrimination.
Other than you and the people who give permission to, there are others who are legally able to ask for your medical records. A few examples are health insurance providers, law enforcement, and the government. However, employers are not allowed to access your records even if they pay for some of your healthcare. In some cases, unauthorized access to medical records is intentional and criminal. In other cases, the disclosure is the result of someone's carelessness—even yours. You often hear about hackers who have illegally gained access to thousands of private records, whether they are health records, credit card records, or other sources of information. Medical information is a prime target for hackers because thieves make a lot of money from medical identity theft. However, hackers are not looking for a specific individual's records. Instead, they just want to get as many records that are not aggregated as possible. Another illegal form of access involves an individual patient's records. For example, a business might pay someone to get a potential employee's medical record. In another situation, a spouse might look for the records of a person they're divorcing. Sometimes, celebrities' medical records are stolen. There are other ways that your private medical information might unintentionally become public. For example, if your doctor's office leases a copy machine, thousands of copied paper medical records are stored in its memory. When the machine goes back to the company, the records might go with it. The same thing can happen when computer hard drives fail. You might assume that if the computer isn't working, the records couldn't be accessed. However, just because drives no longer work with a computer does not mean that someone can't get the data that's on them. When You Sign Away Your Privacy You often give entities permission to access your records without even knowing it. Here are a few common examples that you might not have thought of before:
People may illegally access medical records. For example, hackers might try to get thousands of records from a healthcare system or an individual might try to get their spouse's records without permission. Sometimes, people are careless with sensitive information and their mistakes lead to breaches. If you are not careful, you might sign paperwork giving access to your records without realizing it. Medical records in an aggregated form are used for many different reasons. Once the information has been de-identified (meaning that no one patient is identifiable), organizations have the right to aggregate the information, then share or sell it. Aggregated data is often used in research. The studies using the data may help patients in the future. Sometimes, hospitals and other covered entities will sell aggregated data. For example, a hospital could sell its data on 1,000 patients who had back surgery to a company that sells wheelchairs. In another example, a pharmacy could sell its data on 5,000 customers who filled cholesterol drug prescriptions to the local heart center. Aggregated data can also be used for marketing purposes. It is a large source of revenue for many organizations that work with patients. Nonprofit and charitable organizations can use aggregated data to help them do outreach for fundraising. Local organizations can team with hospitals or other facilities that aggregate patient data. State, national or international organizations find other ways to access the data. If you take an interest in an organization's cause, you might be on their fundraising lists. Then, you'll be included when they aggregate their data to sell to another organization that wants to know who is interested in the organization.
Aggregated medical record data can be used for many purposes, such as research, marketing, and fundraising. In the U.S., there are laws that control who can see your health information. There are also rules about how that information can be used. While your medical records are protected and private, they can be legally accessed by more people or groups than you might realize. Sometimes your permission is needed, but not always. It's also possible for medical records to be accessed illegally, such as when hackers breach a healthcare system. In some cases, data from thousands of patients are put together. When this is done, no one patient is easy to identify. This aggregated data is "de-identified." This type of data can be used for many things, like marketing and research. As a patient, you have many rights and responsibilities. One of your rights is the ability to access your medical record. You can also give other people, like providers, family members, and insurance companies, permission to see your records. There are also times when your records might be accessed without your permission. For example, law enforcement or agencies that handle workplace injuries can ask to see your records. Sometimes, you may not even realize that you've given an individual or group permission to get your records and use the data however they want. That's why it's important to always read "the fine print" when you are signing up for services like life insurance or home DNA tests. Frequently Asked Questions
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