Term | Definition the process of working with people and resources to accomplish organizational goals | |
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Term | Definition specifying the goals to be achieved and deciding in advance the appropiate actions needed to achieve those goals (thinking ahead, creating a map) | |
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Term | Definition assembling and coordinating the human, financial, physical, informational, and other resources needed to achieve goals (getting them to act usefully in an intelligent way) | |
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Term | Definition stimulating people to be high performers (getting people to act) | |
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Term | Definition the management function of monitoring performance and making needed changes (learning and changing) | |
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Term | Definition senior executives responsible for the overall management and effectiveness of the organization | |
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Term | Definition managers located in the middle layers of the organizational hierarchy, reporting to top-level executives | |
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Term | Definition lower-level managers who supervise the operational activities of the organization | |
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Term | Definition employees who are responsible for facilitating successful team performance | |
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Term | Definition the ability to perform a specialized task involving a praticular method or process | |
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Term conceptual and decision skills | | Definition skills pertaining to the ability to identify and resolve problems for the benefit of the organization and its members | |
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Term interpersonal and communication skills | | Definition people skills; the ability to lead, motivate, and communicate effectively with others | |
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Term | Definition the skills of understanding yourself, managing yourself and dealing effectively with others | |
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Term | Definition goodwill stemming from your social relationships | |
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Term | Definition practives aimed at discovering and harnessing an organizations intellectual resources | |
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Term | Definition the introduction of new goods and services | |
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Term | Definition the excellence of your products | |
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Term | Definition the speed and dependability with which an organization delievers what customers want | |
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Term | Definition fast and timely execution, response, and delivery of results | |
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Term | Definition keeping costs low to achieve profits and to be able to offer prices that are attractive to consumers | |
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Term What are the four functions of management? | | Definition Planning, Leading, Organizing, Controlling | |
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Term What are five basic ways to compete? | | Definition Innovation, Quality, Service, Speed and Cost Competitiveness | |
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Term What is pruetts definition of management | | Definition the process of working with people and resources to accomplish organizational goals effectively and efficiently | |
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Term | Definition whether you achieve your goals | |
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Term | Definition whether you achieve goals with minimal waste of money, time, materials and people | |
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Term What are four major competitive challenges? | | Definition Globalization, technological change, knowledge management, and collaboration across boundaries | |
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Term What creates competitive advantages? | | Definition Delivering all basic ways to compete- incorporating innovation, quality, service, speed and cost competitiveness | |
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Term Who are the top level managers? | | Definition senior executives responsible for the whole organization who strategize, plan and lead | |
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Term Who are the middle level managers? | | Definition middle of the hierarchy, report to the top who turn goals/plans into specifics | |
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Term Who are the frontline managers? | | Definition operational managers, supervisors and line managers who implement/carry out plans | |
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Term Three roles of managers are? | | Definition interpersonal (dealing with people), information (supplying, obtaining, sharing) and decisional (making decisions or managing the decision-making process) | |
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Term What principles will help your career? | | Definition Emotional intelligence, understanding your strengths and weaknesses, managing yourself (emotions), dealing effectively with others, being a specialist and a generalist, be self reliant and ask for help, think about management with company | |
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