There are a number of ways to train an employee in this modern age. However, we believe the most effective way to train within your hospitality business is On The Job (OJT) training supported with online resources and tools.
This method of training is particularly effective in situations where businesses have:
- Cost considerations
- Time constraints
- Managers
The 4 Step Method
The 4 Step Method is widely regarded as the most efficient mode of OJT training. It was introduced to the military in the Second World War, when there was a need to train a large number of people quickly and effectively.
Since then the 4 Step Method has been adopted by thousands of business as the preferred way to complete OTJ training.
Benefits of the 4 Step Method
- It's easy to understand. Using the four-step method will satisfy both trainer and trainee.
- It can be used on the job.
- It doesn’t require training expertise
- It provides a template for nearly every training situation.
- One of the best things about the 4 Step Method is its universal application. Even if the trainer has very limited training experience, the 4 Step Method allows for procedures to be explained in the simplest terms.
The 4 Step Method to training is as follows:
1. Preparation
Like the key to any good business strategy, preparation is vital. In step one of training you must:
- Prepare yourself (the trainer)
- Know what you're there to train and exactly how you're going to train them.
- Prepare training materials
Ensure everything you need to train employees is available at the time of training. From instructional hand outs to the tools required to do the job.
- Prepare the training environment
The training environment must emulate real-world situations and also be as conducive to learning as possible. Ensure there are no distractions in the environment that may hinder the employees learning experience.
Begin your OTJ training by preparing your trainees for what they are about to learn. This can include a brief overview of the training, how you are going to train them (e.g. "I'm going to demonstrate xyz and then you can have a go"), and remind them of any Workplace Health and Safety policies relevant to the learning.
2. Demonstrate
Demonstrating how to complete a task is one of the best ways to ensure an employee has a clear understanding of what is expected.
It's all good and well to explain how to operate the cash register, but actually demonstrating how it works from start of transaction to finish is going to give your employees a clearer understanding.
When demonstrating a task to an employee follow these three steps:
- Present training material
- Demonstrate the task
- Verify the trainee understands and answer any questions
3. Tryout
Once you've prepared and demonstrated the task take a step back and watch your employees 'tryout' the job themselves.
It can be difficult to step back, but trusting your employees to complete the tasks correctly is integral to their learning process and the growth of your business.
Follow these steps:
- Allow trainees’ time and space to practice
- Observe trainees’ practice
- Provide feedback to trainee
- Help trainees to gain speed and develop accuracy
4. Follow-up
Following up with training is a vital part of the training process. This ensures that tasks are being completed to your standards and allows the employee a chance to clarify any areas of uncertainty.
- Have trainee’s work alone
- Designate “buddy” for trainees
- Reconfirm trainee understand task
- Evaluate training procedure
Asked By: Gordon Rodriguez Date: created: Jan 11 2021
Answered By: Joshua Ross Date: created: Jan 14 2021
The basic process as illustrated in the figure below consists of four stages which are assessment, development, delivery and evaluation.
The process of training begins with the needs assessment stage..
Asked By: Patrick Cox Date: created: Nov 24 2021
What are the types and phases of training and its importance
Answered By: Carter Murphy Date: created: Nov 25 2021
(i) The training requirements of individual employees. (ii) Various skills required by individual employees to perform better. (iii) Time period for imparting training. (iv) Capacity of the individual employee to learn new skills, technology and behaviour.
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What are 3 stages of a training session
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Three key phases to exercise are the warmup, training, and the cool down. During the warmup you ready the body for what’s to come. In the middle phase, you perform the strenuous work. And in the cool down period, you bring your body back to a resting state.
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What are the six steps in training
Answered By: Gregory Bailey Date: created: Oct 25 2021
Six Steps to an Effective Training ProgramStep 1: Define Your Training.Step 2: Prepare Your Training.Step 3: Practice Your Training.Step 4: Deliver Your Training.Step 5: Confirm Your Training.Step 6: Audit Trainee Performance.The Path to Success.Sep 30, 2015
Asked By: Joseph Parker Date: created: Jul 12 2021
How do you run a training plan
Answered By: Hugh Flores Date: created: Jul 14 2021
The Winning Tips For A Truly Effective Employee Training PlanIdentify Your Specific Goals in a Clear, Direct Fashion. … Plan the Training Materials and Schedule. … Develop the Training Materials. … Implement Your Training Program. … Revise, Rework, and Repeat. … Utilize the Training Immediately. … Submerge Your Employees.More items…•Jul 3, 2017
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What are the principles of fitness
Answered By: Nathan Peterson Date: created: Sep 07 2021
The principles of specificity, progression, overload, adaptation, and reversibility are why practicing frequently and consistently are so important if you want to improve your performance.
Asked By: Austin Collins Date: created: Mar 28 2021
What are the phases of training
Answered By: Harold Martinez Date: created: Mar 30 2021
In the broadest view, there are three phases of a training process: planning, implementation, and evaluation. The planning phase encompasses several activities, two of which – training needs identification and curriculum development – are very important. Training Needs Identification.
Asked By: Adam Watson Date: created: Jan 28 2022
What is the first step in the training process
Answered By: Oscar Green Date: created: Jan 30 2022
The first step in the Training process is to determine Training needs. The overall purpose of the assessment phase is to determine if training is needed and, if so, to provide the information required designing the training program.
Asked By: Noah Cox Date: created: Jul 17 2021
How do you prepare for training
Answered By: Isaac Perez Date: created: Jul 19 2021
Step 1: Perform a Training Needs Assessment. … Step 2: Keep Adult Learning Principles in Mind. … Step 3: Develop Learning Objectives. … Step 4: Design Training Materials. … Step 5: Develop Your Training Materials. … Step 6: Implement the Training. … Step 7: Evaluate the Training. … Step 8: Rinse, Lather, and Repeat Any Step When Necessary.More items…•Mar 19, 2014
Asked By: Austin Perry Date: created: Jun 10 2021
What is the most effective training method
Answered By: Landon Stewart Date: created: Jun 12 2021
The Most Effective Training MethodsCase Study. The case study is a proven method for training and is known to effectively boost learner motivation. … Games-Based Training. Games have been used for many educational purposes, including training. … Internship. … Job Rotation. … Job Shadowing. … Lecture. … Mentoring and Apprenticeship. … Programmed Instruction.More items…•May 22, 2019
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All eyes are really brown.According to CNN, Dr.Gary Heiting, a licensed optometrist and senior editor of All About Vision explained why all human eyes are actually brown, no matter if they look blue or greenish.The reason for this, is the pigment melanin, which also determines are hair and skin color.19 Dec 2016 Can eyes be brown and blue? Blue eyes have the least amount of pigment of all eye colors. When babies are born, their eyes may sometimes appear blue early on, while their melanin is still forming. Their eye color may then darken as they develop. "As a baby develops, more melanin accumulates in the iris," said Heiting.5 Jun 2017 What causes blue eyes to turn brown? The amount of this pigment (called melanin) present in the iris of your eye determines the color of your eyes. Eyes with very little melanin in the iris are blue. But within…