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Organizations are made up of individuals that exercise greater or lesser degrees of power. Sometimes, authority stems from a person's title in the organization, or from specialized knowledge and expertise. Others may exercise power through interpersonal relationships or the force of their personality. And still others gain influence through an ability to grant access to important resources.
Legitimate power is also known as positional power. It's derived from the position a person holds in an organization’s hierarchy. Job descriptions, for example, require junior workers to report to managers and give managers the power to assign duties to their juniors.
For positional power to be exercised effectively, the person wielding it must be deemed to have earned it legitimately. An example of legitimate power is that held by a company's CEO.
Knowledge is power. Expert power is derived from possessing knowledge or expertise in a particular area. Such people are highly valued by organizations for their problem solving skills. People who have expert power perform critical tasks and are therefore deemed indispensable.
The opinions, ideas and decisions of people with expert power are held in high regard by other employees and hence greatly influence their actions. Possession of expert power is normally a stepping stone to other sources of power such as legitimate power. For example, a person who holds expert power can be promoted to senior management, thereby giving him legitimate power.
Referent power is derived from the interpersonal relationships that a person cultivates with other people in the organization. People possess reference power when others respect and like them. Referent power arises from charisma, as the charismatic person influences others via the admiration, respect and trust others have for her.
Referent power is also derived from personal connections that a person has with key people in the organization's hierarchy, such as the CEO. It's the perception of the personal relationships that she has that generates her power over others.
Coercive power is derived from a person's ability to influence others via threats, punishments or sanctions. A junior staff member may work late to meet a deadline to avoid disciplinary action from his boss. Coercive power is, therefore, a person's ability to punish, fire or reprimand another employee. Coercive power helps control the behavior of employees by ensuring that they adhere to the organization's policies and norms.
Reward power arises from the ability of a person to influence the allocation of incentives in an organization. These incentives include salary increments, positive appraisals and promotions. In an organization, people who wield reward power tend to influence the actions of other employees.
Reward power, if used well, greatly motivates employees. But if it's applied through favoritism, reward power can greatly demoralize employees and diminish their output.
What does social class have to do with power? The two concepts represent theories about how a modern society works, and there are some fundamental relationships between them. But at bottom they are separate social factors that allow for independent forms of social causation. The first is fundamentally concerned with the economic structure of a society, the systems through which wealth is created and distributed, and the second is concerned with the expressions of politics within a society.
Both class and power can be placed into the dichotomies of structure and agency. The class system sets some of the parameters of "structure" within which individuals act, but it also creates some of the motivations and features of consciousness that constitute the agency of class actors. The forms of power present in a given society define some of the features of agency on the basis of which individuals and groups pursue their goals; but it is also fair to say that the institutions and social relations that define social power are also a part of the structured environment of action that is present in the social world. So both power and class are simultaneously features of structure and agency within a complex society; and the configurations created by class and power are causally inter-related without being isomorphic.
A class system can be defined as a system for producing social wealth in which productive resources and the results of production are unevenly divided across different groups. The producing class is "exploited" by the ascendant class: wealth is transferred from producers to owners. Serfs and lords, slaves and masters, workers and owners represent the primary classes of feudalism, ancient slavery, and nineteenth century capitalism. Within any society there are groups that fall outside the primary classes -- small traders, artisans, small farmers, intellectuals. But it is central to Marx's theory of class, that there is a primary cleavage between owners of the means of production and the direct producers, and that this cleavage embodies a fundamental conflict of interest between the two groups."Power" is a compound social characteristic in virtue of which an individual or group is able to compel the actions or inactions of other individuals or groups against their will or contrary to their interests, needs, and desires. Power derives from the ability to impose coercion -- truncheons, prisons, and punishment; and it derives from the ability of some agents within society to set the agenda for future action. Power is needed to get 1.5 million people to leave their homes in Beijing to make way for Olympics developments. Power is needed to prevent striking miners from shutting down La Paz. Power is needed to protect the glittering shop windows of Johannesburg from disaffected young people. Power is exercised by states -- through military and police, through agencies and bureaucracies, through legislation; it is exercised by corporations and other large private organizations; and it is exercised by social movements and other groups within society.The two social factors are intertwined in at least three ways.First, a class system constitutes a set of social inequalities within which there are deep conflicts of interest. So a class system sets the stage for the exercise of power; various groups have an interest in wielding power over others within a class system. Ascendant groups have an interest in sustaining the productive economic activities of subordinates whom they exploit, and they have an interest in squelching acts of resistance. But likewise, subordinate groups have an interest in using instruments of power to reduce or overturn the exploitative social relations within which they function.Second, a class system assigns resources and positions to different groups and individuals that greatly influence the nature and weight of the instruments and tactics of power available to them. Owners have economic assets, alliances, and the state in their column. Producers have their numbers and their key locations in the economic process. A strike of rail workers is a substantial exercise of power, given the centrality of transport in a complex economy. So the particulars of a class system provide key determinants of the distribution of power within society.Third, a class system also creates a subjectivity of power, powerlessness, and resistance that may iterate into new forms of the exercise of power. It may be an effective instrument of social control to cultivate a subjectivity of powerlessness in subordinate groups. And likewise, it may be materially empowering to subordinate groups to cultivate a culture of resistance -- by making collective action and solidarity more attainable, for example.These are several ways in which facts about class and power intertwine. But power is wielded for non-economic purposes as well -- effecting the will of the state, achieving ethnic domination, and influencing culture, for example. So it would be incorrect to imagine that power is simply the cutting edge of class conflict.Page 2
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