What is SBAR and how to use SBAR to communicate about unwell patients SBAR stands for situation; background; assessment; recommendation. It is a technique you can use to frame conversations, especially critical ones, requiring a clinician’s immediate attention and action. It ensures you mention all the most important pieces of information in the most efficient way possible. It is comprised of four parts:
You can either mention these outwardly: “The situation is that…”, “The background is that…” or not mention the titles overtly but still stick to the structure – as in the example below. Example of SBAR being used
After SBAR
Related page: how to do an ABCDE assessmentClick the tags below or use our search bar for similar presentationsWritten By: Darby Faubion BSN, RN Of all the skills nurses develop, communication is the most essential. We use communication to find out what concerns a patient and to relay our thoughts, opinions, and observations to other nurses, peers, and doctors. Communication may be verbal or nonverbal. Nurses must learn communication techniques and use them effectively. A common communication technique used in nursing today is called SBAR. Perhaps you have heard of this type of communication. Maybe you have not and are asking yourself, "What is SBAR in nursing?” In this article, you will learn what SBAR communication is, why it is important, and find 15 excellent SBAR nursing examples + how to effectively use SBAR in nursing. RECOMMENDED ONLINE MSN PROGRAMS SBAR is an acronym that stands for Situation, Background, Assessment, and Recommendation. SBAR is a technique used for communicating important, often critical information that requires immediate attention and action. Nursing SBAR serves as a framework to structure conversations between nurses and doctors about medical situations requiring immediate attention and action concerning a patient’s condition. The United States military initially developed SBAR communication to facilitate communication on nuclear submarines. SBAR was introduced by rapid response teams at Kaiser Permanente in Colorado in 2003 and used to investigate patient safety. Nurses can utilize the SBAR nursing technique in a variety of settings and scenarios. This communication strategy is effective when a patient is admitted to the care of a facility or unit or when transfers of care to a new unit or team is necessary. SBAR is also quite useful when dealing with new or worsening conditions when a physician needs to be quickly notified. Because the technique is based on four main components, nurses often find using nursing SBAR is one of the easiest communication strategies to use. Although nurses use various communication strategies, nursing SBAR has some advantages. The following are seven key reasons supporting the importance of using SBAR in nursing communication. 1. Nursing SBAR communication is beneficial because it provides nurses with a framework to communicate with patients, nurses, and physicians quickly and efficiently. 2. When the SBAR in nursing technique is used correctly, it enhances communication between health professionals. 3. The SBAR technique helps guarantee members of the healthcare team receive pertinent information in a systematic, concise manner which supports clear instructions on how to respond to patient needs. 4. When clear, concise information is presented, nurses and other members of the interdisciplinary healthcare team can take that information and act quickly to improve or resolve the situation. 5. Because nursing SBAR communication facilitates rapid response, the risk of jeopardizing patient safety is reduced. Conversely, when there are treatment delays, patient safety is at significant risk of being compromised. 6. While nurses are accustomed to taking more of a descriptive, narrative approach to explain situations, physicians often want to hear the main points. Nursing SBAR technique bridges the gap in differences between nurse and physician communication types, allowing them to understand one another and the patient’s situation better. 7. The SBAR in nursing technique is especially valuable to nurses and other healthcare providers learning effective communication strategies. Because SBAR represents four important components: situation, background, assessment, and recommendation, even new or less experienced nurses can follow this strategy to communicate important information to the patient's healthcare team. There are several types of communication techniques used in nursing. In this section, we will review a few of the types and compare how they differ from SBAR in nursing communication. is a type of closed-loop nursing communication used to communicate and validate the exchange of information. In check-back communication, a sender initiates a message, and the receiver accepts the message and confirms it by repeating the information to the sender, who then verifies if the message was received correctly. For example, one member of the nursing team may call out, “Patient’s temp is 103.4, up from 101.2.” Another team member verifies the receipt of the information by stating, “Got it. Temp is 103.4, up from 101.2.” The original sender completes the communication loop by saying, “Correct.” is a type of nursing communication used during transitions in care across the continuum of patient care. This strategy is used to enhance the exchange of information during important, sometimes critical times, including transitions in care. The Joint Commission states, "The primary objective of a hand-off is to provide accurate information about a patient's/client's/resident's care, treatment and services, current condition, and any recent or anticipated changes. The information communicated during a hand-off must be accurate to meet patient safety goals.” is a communication strategy primarily used during emergency events. The information called out with this type of communication helps team members anticipate and prepare for the next steps in patient care. Call-Out communication informs all team members simultaneously. In call-out communication, members use short questions and answers to relay information, as in the following example.Team Leader: “Airway?” RN Team Member: “Airway patent.” Team Leader: “Breath sounds?” RN Team Member: “Diminished breath sounds on the left. Right lung sounds clear." Team Leader: “Vitals?” RN Team Member: “B/P 138/80, P74, R22, T98.4” SOAP notes are another form of communication used among healthcare providers. The acronym stands for Subjective, Objective, Assessment, and Plan. Nurses and other healthcare professionals use each part of SOAP documentation to guide the flow of their communication. Subjective information is the chief complaint or presenting problem as reported by the patient. This section of the documentation includes a history of the patient’s present illness, information about the onset of symptoms, their past medical history, a review of systems, and a list of current medications and allergies. Objective refers to any information the practitioner can observe or measure during the patient encounter. In this section of the SOAP note, the nurse will document vital signs, laboratory test data, diagnostic imaging results, and recognition and/or review of documentation from other clinicians. Assessment in SOAP communication includes a review of subjective and objective data to conclude a diagnosis/diagnoses. In this step, the nurse or clinician lists all patient problems or concerns in order of importance. Plan is the final step in SOAP communication/documentation. It addresses the need for any additional steps that may be needed to provide the patient with the best care. This part of SOAP communication should include recommendations for additional testing or consultation with other clinicians or specialists. Nursing SBAR communication is an excellent way to relay messages between nurses, physicians, and other healthcare providers. To effectively carry out SBAR communication, nurses need some vital skills. The following are five main skills that will make the use of SBAR in nursing easier. One of the key steps in SBAR is assessment. Mastering keen observation skills makes it easier for nurses to gather the necessary information in order to make an appropriate recommendation. To properly follow the steps of SBAR in nursing, nurses need solid critical-thinking skills. Nurses must consider the patient's current situation, background, and assessment data and reach a conclusion about the patient's problem or potential problems. After reviewing the patient’s information and any assessment data, nurses must decide if there is a need to consult with a nurse leader or doctor and whether standing orders should be implemented. The nurse’s ability to exercise critical thinking and make rapid decisions on behalf of the patient is one of the most influential factors in improving patient outcomes. When nurses demonstrate strong interpersonal skills, it helps them establish positive relationships with patients and peers. These positive relationships support ongoing positive rapport, which can positively impact patient outcomes and interdisciplinary team effectiveness. No matter which type of technique nurses use to relay patient information, it is essential to have excellent communication skills. Nurses demonstrate good communication skills by providing accurate, patient-centered, evidence-based information to the appropriate person or people in a timely manner. The four steps involved in using the technique of SBAR in nursing are situation, background, assessment, and recommendation. The following are descriptions of each step of this communication strategy, including the information used in each step. The first step of SBAR is to briefly but clearly, describe the current situation. In this step, the nurse will describe the patient's situation in short, basic terms. In this step, the nurse's role is to identify key information, including the patient's name, room number, unit where care is being provided, and your role in the patient's care. Explain the circumstances surrounding the problem, which include what the problem is, how the problem occurred, and the severity of the problem. After identifying the situation that needs to be addressed, it is necessary to provide relevant background about the patient. Include the date and time of admission, admitting diagnosis, laboratory and diagnostic test results, and the patient’s code status. If previous lab or diagnostic results are available, this is a good time to offer information regarding any changes between previous results and the most current results. In the assessment step, the nurse should state their professional conclusion based on the patient's current situation and background. In this step, as the nurse, you should ask yourself, "What do I think the problem is?" For instance, if your assessment reveals decreased breath sounds in the left lung and the patient complains of pain, you may wish to rule out pneumonia or pneumothorax. Based on your knowledge of the patient and relevant data, this step of SBAR nursing communication is where you recommend an action plan regarding what you think the next steps in patient care should be. Remember, your opinions based on your assessment of your patient's status is important. Do not be afraid to express your concerns and make a recommendation for care to the appropriate team member. Depending on where a patient is being treated, he could have several members of the healthcare team providing services. For example, one patient may have a nursing assistant, licensed practical/vocational nurse, registered nurse, charge nurse, respiratory, occupational, physical, and/or speech therapists, and a doctor. Each member of the team is responsible for assessments appropriate for their role. However, before you begin an SBAR-formatted conversation, you should assess the patient yourself. This is essential because when the doctor asks how a patient looked or sounded, he wants the information to come from the source of the conversation (you). Nothing is more embarrassing than asking a doctor to offer a treatment option for something that is already covered in the plan of care. For example, if you have a patient with a diagnosis of hypertension, chances are there is already an order for a routine antihypertensive in the patient's chart. If the patient was admitted for a hypertensive crisis, there might be a prn order for times when the patient's blood pressure spikes. So, word of advice, if you have a hypertension patient with a blood pressure reading of 190/100, check the chart before calling the doctor. For nursing SBAR communication to be effective, you need to have the right information and enough of it. Be prepared to give a brief overview of the patient's time in your facility. This is important because the doctor who answers your page may not be the attending physician. If you need to communicate with a doctor after hours or on the weekend, chances are a resident or on-call physician will be the one to call you. Additionally, doctors may have several patients in more than one facility. So don't assume the doctor will know all the details about a patient just because you tell them the patient's name. Information you should verify includes the patient's name, admitting diagnosis, date of admission, and any significant laboratory or diagnostic tests and their results. Go through the SBAR steps in your mind and make sure you cover every step so that you are prepared to speak with the doctor. You may find it helpful to write down some notes to use as a reference when speaking to the doctor. Remember, although SBAR communication is designed to be a simple way to communicate, that does not mean important information should be omitted. If you think something is important, you need to mention it. No matter how prepared you feel to talk with the doctor or other healthcare team members, they may have a question that you do not know the answer to immediately. Having the patient's chart close by will be helpful if you need to find information quickly. For example, the doctor may ask what the last two vital signs measurements were, the last time a specific medication was given, or the patient's code status. While nurses do not make medical diagnoses, we are pretty good at gauging a doctor's response or being prepared for things they may request. With that in mind, anticipate the information the physician may need to make an informed decision about the patient's care and have that information readily available for when you talk to them. Nurses often use SBAR communication to relay important information to physicians. This type of communication makes it easy to relay important information quickly, providing a brief overview of the patient's status and recommended interventions. The following are 6 SBAR nursing examples demonstrating communication between nurses and physicians.
SBAR in nursing can be used in either written or verbal forms. Although all nurses learn the SBAR nursing technique, the type of communication and/or documentation each uses may vary. Typically, the healthcare facility or employer establishes a specific communication technique to be used by the nursing staff. Therefore, even if you are familiar and comfortable with SBAR communication, be sure to verify if that is the technique your employer wishes for you to use when communicating about patients. SBAR is a standard format used for communicating between nurses and physicians, as well as other healthcare professionals. However, some healthcare facilities may prefer different formats or communication techniques. Therefore, all nurses should verify the type of communication methods that are acceptable at their place of employment. When using SBAR, nurses should include several pieces of data. The patient's name, admitting diagnosis, pertinent medical history, recent lab or diagnostic test results, vital signs, any complaints from the patient or observations that concerns the nurse, and a recommendation for care are examples of information that should be included when using SBAR in nursing. SBAR in nursing is an evidence-based communication strategy used for improving communication, especially when it is combined with strong clinical judgment, critical thinking, and assessment skills. SOAP and SBAR are both techniques used to organize data and report patient information from nurse to nurse or other healthcare professionals. The acronym SOAP stands for Subjective, Objective, Assessment, and Plan. SBAR stands for Situation, Background, Assessment, and Recommendation. While both techniques are used to relay patient information, SBAR is the format most often used to give a written or verbal report. SOAP communication is often presented as a written note. SBAR in itself is not a progress note. It is a type of communication guided by the steps represented by the acronym. However, some facilities utilize SBAR progress notes. Some nurses find using progress notes prepared with the SBAR format help them stay focused on the patient and task at hand. Writing a good SBAR nursing note requires following the steps of the technique and including all pertinent information. Using clear, concise language relevant to the patient’s current situation and needs is essential for creating a good SBAR nursing note. According to research from the National Library of Medicine, twenty-four percent of nurses feel SBAR documentation is difficult because it is time-consuming. The same research indicates that fifty-three percent of nurses surveyed feel that SBAR is difficult to use because of reservations about the recommendation step of the process. Nursing schools teach various forms of communication, including SBAR. Many schools have implemented the updated version of SBAR, I-SBAR-R. SBAR in nursing communication encourages critical thinking. Nurses who use this communication technique must look at the patient's current situation and background, and then form their own assessment and recommendation. SBAR in nursing communication is believed to create conditions conducive to the exchange of accurate information. This type of communication encourages dialogue between nurses and other healthcare professionals. Effective, open communication decreases the risk of errors, and encourages a team approach to patient care, increasing patient safety. Background is the "history" of what has happened with the patient. Assessment is your observation based on subjective and objective data. If you want to use the SBAR nursing tool but find it difficult to decide on a recommendation you feel is appropriate, ask questions of the person with whom you are communicating. Tell them your concerns and see if you can conclude about possible recommendations together. Nursing requires teamwork, and this may be one of those times you have to lean on a team member or the physician to help resolve an issue. There is always a chance that your recommendation may not sit well with the physician or anyone else you use SBAR communication with. Remember, as a nurse, it is your responsibility to advocate for your patient. If you feel something needs to be addressed, do it. Your recommendation does not mean the physician has to go along with you. Don't forget to document your communication and any response or write "awaiting response" if the physician does not answer. Nursing homes use SBAR in various ways. The most common way of using SBAR in nursing homes is when floor nurses communicate with charge nurses or primary care physicians to discuss patient statuses and request evaluations or changes in patient care. The nursing using SBAR in hand-off will include specific information in their report: the patient's situation, background, the nurse's assessment of the patient, and any recommendation for care. SBAR in nursing is a type of closed loop communication. You will be able to track which nurse is using SBAR in hand-off by determining who initiates the message, interprets the message, and follows up to make sure the intended message was received. I-SBAR-R is an adaptation to the original form of SBAR communication. This type of communication includes two additional steps: I stands for Identification. In this step, the person communicating, and the patient are identified. The R in I-SBAR-R represents Readback. Readback is a step in which the person receiving the information restates the message received for verification. While SBAR is a popular technique for nursing communication, it is not the only option. Some employers or healthcare organizations have guidelines for the type of communication nurses must use when working for them. It is always best to verify the type of communication your employer prefers and use that technique. When used correctly, SBAR nursing communication can be quite effective. It’s important to realize everyone involved in the communication must understand the technique and why it is used to get the best results. SBAR in nursing is not limited to clinical nursing care. Nurse leaders, nurse educators, and healthcare administrators can use the same technique to address situations and find solutions. If the individuals identify a problem (Situation), find out when the problem started (Background), and try to determine the results of the problem (Assessment), they can plan (Recommendation) to resolve any issues. Darby Faubion BSN, RN Darby Faubion is a nurse and Allied Health educator with over twenty years of experience. She has assisted in developing curriculum for nursing programs and has instructed students at both community college and university levels. Because of her love of nursing education, Darby became a test-taking strategist and NCLEX prep coach and assists nursing graduates across the United States who are preparing to take the National Council Licensure Examination (NCLEX). |