TABLE OF CONTENTS
1 INTRODUCTION (Page No. - 32) 1.1 INTRODUCTION TO COVID-19 1.2 COVID-19 HEALTH ASSESSMENT FIGURE 1 COVID-19: GLOBAL PROPAGATION FIGURE 2 COVID-19 PROPAGATION: SELECT COUNTRIES 1.3 COVID-19 ECONOMIC ASSESSMENT FIGURE 3 REVISED GROSS DOMESTIC PRODUCT FORECASTS FOR SELECT G20 COUNTRIES IN 2020 1.3.1 COVID-19 ECONOMIC IMPACT—SCENARIO ASSESSMENT FIGURE 4 CRITERIA IMPACTING GLOBAL ECONOMY FIGURE 5 SCENARIOS IN TERMS OF RECOVERY OF GLOBAL ECONOMY 1.4 OBJECTIVES OF THE STUDY 1.5 MARKET DEFINITION 1.5.1 INCLUSIONS AND EXCLUSIONS 1.6 MARKET SCOPE 1.6.1 MARKET SEGMENTATION 1.6.2 YEARS CONSIDERED FOR THE STUDY 1.7 CURRENCY 1.8 STAKEHOLDERS
1.9 SUMMARY OF CHANGES
2 RESEARCH METHODOLOGY (Page No. - 43) 2.1 RESEARCH DATA FIGURE 6 GLOBAL SOCIAL MEDIA MANAGEMENT MARKET: RESEARCH DESIGN 2.1.1 SECONDARY DATA 2.1.2 PRIMARY DATA TABLE 1 PRIMARY INTERVIEWS WITH EXPERTS 2.1.2.1 Breakup of primary profiles FIGURE 7 BREAKUP OF PRIMARY INTERVIEWS: BY COMPANY, DESIGNATION, AND REGION 2.1.2.2 Key Industry Insights 2.2 DATA TRIANGULATION FIGURE 8 DATA TRIANGULATION 2.3 MARKET SIZE ESTIMATION FIGURE 9 RESEARCH METHODOLOGY: APPROACH FIGURE 10 MARKET SIZE ESTIMATION METHODOLOGY─ APPROACH 1 (SUPPLY SIDE): REVENUE OF SOLUTIONS/SERVICES IN THE SOCIAL MEDIA MANAGEMENT MARKET FIGURE 11 MARKET SIZE ESTIMATION METHODOLOGY ─ APPROACH 2 BOTTOM-UP (SUPPLY SIDE): COLLECTIVE REVENUE OF SOLUTIONS/SERVICES IN THE MARKET 2.4 MARKET FORECAST TABLE 2 FACTOR ANALYSIS 2.5 ASSUMPTIONS FOR THE STUDY
2.6 LIMITATIONS OF THE STUDY
3 EXECUTIVE SUMMARY (Page No. - 52)
FIGURE 12 SOCIAL MEDIA MANAGEMENT MARKET SIZE, 2019–2026 (USD MILLION) FIGURE 13 SOLUTIONS ARE ESTIMATED TO LEAD THE MARKET DURING THE FORECAST PERIOD FIGURE 14 COMPETITIVE INTELLIGENCE IS ESTIMATED TO GROW WITH THE HIGHEST RATE DURING THE FORECAST PERIOD FIGURE 15 CLOUD DEPLOYMENT IS ESTIMATED TO LEAD THE MARKET DURING THE FORECAST PERIOD FIGURE 16 MEDIUM-SIZED ENTERPRISES ARE ESTIMATED TO GROW WITH THE HIGHEST RATE DURING THE FORECAST PERIOD FIGURE 17 BFSI IS ESTIMATED TO LEAD THE MARKET DURING THE FORECAST PERIOD FIGURE 18 GROWING SEGMENTS IN THE MARKET, 2021–2026
FIGURE 19 MARKET: REGIONAL SNAPSHOT
4 PREMIUM INSIGHTS (Page No. - 58) 4.1 ATTRACTIVE OPPORTUNITIES IN THE SOCIAL MEDIA MANAGEMENT MARKET FIGURE 20 INCREASED NEED FOR SOCIAL MEDIA MANAGEMENT AND COMPETITIVE INTELLIGENCE TO DRIVE THE MARKET GROWTH 4.2 ASIA PACIFIC: MARKET, BY COMPONENT AND COUNTRY FIGURE 21 SOLUTIONS AND CHINA TO ACCOUNT FOR THE HIGHEST MARKET SHARE IN ASIA PACIFIC IN 2021 4.3 MARKET: MAJOR COUNTRIES
FIGURE 22 CHINA TO GROW AT THE HIGHEST RATE DURING THE FORECAST PERIOD
5 MARKET OVERVIEW (Page No. - 60)
5.1 INTRODUCTION 5.2 MARKET DYNAMICS FIGURE 23 SOCIAL MEDIA MANAGEMENT MARKET: DRIVERS, RESTRAINTS, OPPORTUNITIES, AND CHALLENGES 5.2.1 DRIVERS 5.2.1.1 Increase in focus on the market and competitive intelligence 5.2.1.2 Increase in need for search ROI for social media strategy FIGURE 24 SOCIAL MEDIA PENETRATION, BY COUNTRY, 2020 5.2.1.3 Enhancement of customer experience with social media management FIGURE 25 IMPACT OF NEGATIVE ONLINE EXPERIENCE 5.2.1.4 Increase in user engagement of social media using smartphones FIGURE 26 REGION-WISE SOCIAL MEDIA PENETRATION 5.2.1.5 Shift of people toward virtual realm due to COVID-19 5.2.2 RESTRAINTS 5.2.2.1 Regulatory and compliance constraints 5.2.2.2 Lack of common standards and laws 5.2.2.3 Complexities in the management workflow 5.2.3 OPPORTUNITIES 5.2.3.1 Voluminous data generation through social media platforms FIGURE 27 TOTAL NUMBER OF SOCIAL MEDIA USERS WORLDWIDE, 2017–2020 (BILLION) 5.2.3.2 Increase in cloud adoption trends 5.2.3.3 High adoption rate of social media management solutions among small and medium-sized enterprises 5.2.4 CHALLENGES 5.2.4.1 Lack of standard measures for a social media management platform 5.2.4.2 Lack of a single solution to manage the increasing unstructured data 5.3 IMPACT OF COVID-19 ON SOCIAL MEDIA MANAGEMENT 5.3.1 DRIVERS AND OPPORTUNITIES 5.3.2 RESTRAINTS AND CHALLENGES 5.3.3 CUMULATIVE GROWTH ANALYSIS 5.4 CASE STUDY ANALYSIS 5.4.1 HOSPITALITY 5.4.1.1 Use case 1: Five Guys implements social media management tools to track brand image and to analyze customer behavior 5.4.2 BANKING 5.4.2.1 Use case 2: OCBC Improves customer engagement and monitoring across different social media channels 5.4.3 MEDIA AND ENTERTAINMENT 5.4.3.1 Use case 3: Clear Channel tracked advertisement success across all channels more efficiently 5.4.4 ENERGY AND UTILITIES 5.4.4.1 Use case 4: Stadtwerke München improves customer engagement with a social media management platform 5.4.5 HEALTHCARE AND LIFE SCIENCE 5.4.5.1 Use case 5: Chobani implemented social media management tools to track brand image and audience listening 5.5 SUPPLY CHAIN ANALYSIS FIGURE 28 SUPPLY CHAIN ANALYSIS: SOCIAL MEDIA MANAGEMENT MARKET 5.6 ECOSYSTEM TABLE 3 ECOSYSTEM: MARKET 5.7 PORTER’S FIVE FORCES ANALYSIS TABLE 4 IMPACT OF EACH FORCE ON THE MARKET FIGURE 29 PORTER’S FIVE FORCES ANALYSIS: MARKET 5.7.1 THREAT FROM NEW ENTRANTS 5.7.2 THREAT FROM SUBSTITUTES 5.7.3 BARGAINING POWER OF SUPPLIERS 5.7.4 BARGAINING POWER OF BUYERS 5.7.5 INTENSITY OF COMPETITIVE RIVALRY 5.8 PATENT ANALYSIS TABLE 5 PATENTS GRANTED TO VENDORS IN THE SOCIAL MEDIA MANAGEMENT MARKET 5.9 PRICING MODEL ANALYSIS TABLE 6 PRICING ANALYSIS 5.10 REGULATORY IMPLICATIONS 5.10.1 PAYMENT CARD INDUSTRY DATA SECURITY STANDARD (PCI DSS) 5.10.2 HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPAA) 5.10.3 GRAMM-LEACH-BLILEY ACT (GLBA) 5.10.4 GENERAL DATA PROTECTION REGULATION (GDPR) 5.10.5 TECHNOLOGIES IN SOCIAL MEDIA MANAGEMENT 5.10.5.1 Big data 5.10.5.2 Machine learning 5.10.5.3 AI
5.10.5.4 Augmented reality
6 SOCIAL MEDIA MANAGEMENT MARKET, BY COMPONENT (Page No. - 82) 6.1 INTRODUCTION 6.1.1 COMPONENT: COVID-19 IMPACT FIGURE 30 SERVICES SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD TABLE 7 MARKET SIZE, BY COMPONENT, 2016–2019 (USD MILLION) TABLE 8 MARKET SIZE, BY COMPONENT, 2020–2026 (USD MILLION) 6.2 SOLUTIONS 6.2.1 SOLUTIONS: MARKET DRIVERS FIGURE 31 SOCIAL MEDIA MARKETING SEGMENT TO ACCOUNT FOR THE LARGEST MARKET SIZE DURING THE FORECAST PERIOD TABLE 9 SOLUTIONS: MARKET SIZE, BY TYPE, 2016–2019 (USD MILLION) TABLE 10 SOLUTIONS: MARKET SIZE, BY TYPE, 2020–2026 (USD MILLION) TABLE 11 SOLUTIONS: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 12 SOLUTIONS: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 6.2.1.1 Social media marketing 6.2.1.2 Social media marketing: market drivers 6.2.1.2.1 Social Ad Technology and Selling 6.2.1.2.2 Social Advocacy TABLE 13 SOCIAL MEDIA MARKETING: SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY TYPE, 2016–2019 (USD MILLION) TABLE 14 SOCIAL MEDIA MARKETING: MARKET SIZE, BY TYPE, 2020–2026 (USD MILLION) TABLE 15 SOCIAL MEDIA MARKETING: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 16 SOCIAL MEDIA MARKETING: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 6.2.1.3 Social media listening, monitoring, and analytics 6.2.1.4 Social media listening, monitoring, and analytics: market drivers 6.2.1.4.1 Social Media Listening and Monitoring 6.2.1.4.2 Social Media Analytics TABLE 17 SOCIAL MEDIA LISTENING, MONITORING, AND ANALYTICS: SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY TYPE, 2016–2019 (USD MILLION) TABLE 18 SOCIAL MEDIA LISTENING, MONITORING, AND ANALYTICS: MARKET SIZE, BY TYPE, 2020–2026 (USD MILLION) TABLE 19 SOCIAL MEDIA LISTENING, MONITORING, AND ANALYTICS: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 20 SOCIAL MEDIA LISTENING, MONITORING, AND ANALYTICS: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 6.2.1.5 Social media asset and content management 6.2.1.6 Social media asset and content management: market drivers TABLE 21 SOCIAL MEDIA ASSET AND CONTENT MANAGEMENT: SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 22 SOCIAL MEDIA ASSET AND CONTENT MANAGEMENT: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 6.2.1.7 Social media risk and compliance management 6.2.1.8 Social media risk and compliance management: market drivers TABLE 23 SOCIAL MEDIA RISK AND COMPLIANCE MANAGEMENT: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 24 SOCIAL MEDIA RISK AND COMPLIANCE MANAGEMENT: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 6.3 SERVICES 6.3.1 SERVICES: MARKET DRIVERS FIGURE 32 MANAGED SERVICES SEGMENT TO GROW WITH THE HIGHEST GROWTH RATE DURING THE FORECAST PERIOD TABLE 25 SERVICES: SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY TYPE, 2016–2019 (USD MILLION) TABLE 26 SERVICES: MARKET SIZE, BY TYPE, 2020–2026 (USD MILLION) TABLE 27 SERVICES: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 28 SERVICES: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 6.3.2 PROFESSIONAL SERVICES 6.3.3 PROFESSIONAL SERVICES: MARKET DRIVERS TABLE 29 PROFESSIONAL SERVICES: MARKET SIZE, BY TYPE, 2016–2019 (USD MILLION) TABLE 30 PROFESSIONAL SERVICES: MARKET SIZE, BY TYPE, 2020–2026 (USD MILLION) TABLE 31 PROFESSIONAL SERVICES: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 32 PROFESSIONAL SERVICES: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 6.3.3.1 Implementation and consulting services TABLE 33 IMPLEMENTATION AND CONSULTING SERVICES: SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 34 IMPLEMENTATION AND CONSULTING SERVICES: SOCIAL MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 6.3.3.2 Training and support services TABLE 35 TRAINING AND SUPPORT SERVICES: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 36 TRAINING AND SUPPORT SERVICES: SOCIAL MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 6.3.4 MANAGED SERVICES 6.3.5 MANAGED SERVICES: MARKET DRIVERS TABLE 37 MANAGED SERVICES: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)
TABLE 38 MANAGED SERVICES: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION)
7 SOCIAL MEDIA MANAGEMENT MARKET, BY DEPLOYMENT MODE (Page No. - 99) 7.1 INTRODUCTION 7.1.1 DEPLOYMENT MODE: COVID-19 IMPACT FIGURE 33 CLOUD DEPLOYMENT MODE SEGMENT TO GROW AT A HIGHER CAGR DURING THE FORECAST PERIOD TABLE 39 MARKET SIZE, BY DEPLOYMENT MODE, 2016–2019 (USD MILLION) TABLE 40 MARKET SIZE, BY DEPLOYMENT MODE, 2020–2026 (USD MILLION) 7.2 ON-PREMISES 7.2.1 ON-PREMISES: MARKET DRIVERS TABLE 41 ON-PREMISES: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 42 ON-PREMISES: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 7.3 CLOUD 7.3.1 CLOUD: MARKET DRIVERS TABLE 43 CLOUD: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)
TABLE 44 CLOUD: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION)
8 SOCIAL MEDIA MANAGEMENT MARKET, BY ORGANIZATION SIZE (Page No. - 104)
8.1 INTRODUCTION 8.1.1 ORGANIZATION SIZE: COVID-19 IMPACT FIGURE 34 MEDIUM-SIZED ENTERPRISES TO LEAD THE MARKET DURING THE FORECAST PERIOD TABLE 45 MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION) TABLE 46 MARKET SIZE, BY ORGANIZATION SIZE, 2020–2026 (USD MILLION) 8.2 SMALL ENTERPRISES 8.2.1 SMALL ENTERPRISES: MARKET DRIVERS TABLE 47 SMALL ENTERPRISES: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 48 SMALL ENTERPRISES: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 8.3 MEDIUM-SIZED ENTERPRISES 8.3.1 MEDIUM-SIZED ENTERPRISES: MARKET DRIVERS TABLE 49 MEDIUM-SIZED ENTERPRISES: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 50 MEDIUM-SIZED ENTERPRISES: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 8.4 LARGE ENTERPRISES 8.4.1 LARGE ENTERPRISES: MARKET DRIVERS TABLE 51 LARGE ENTERPRISES: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)
TABLE 52 LARGE ENTERPRISES: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION)
9 SOCIAL MEDIA MANAGEMENT MARKET, BY APPLICATION (Page No. - 111) 9.1 INTRODUCTION FIGURE 35 COMPETITIVE INTELLIGENCE APPLICATION TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD TABLE 53 MARKET SIZE, BY APPLICATION, 2016–2019 (USD MILLION) TABLE 54 MARKET SIZE, BY APPLICATION, 2020–2026 (USD MILLION) 9.1.1 APPLICATION: MARKET DRIVERS 9.1.2 APPLICATION: COVID-19 IMPACT 9.2 SALES AND MARKETING MANAGEMENT 9.2.1 SALES AND MARKETING MANAGEMENT: MARKET DRIVERS TABLE 55 SALES AND MARKETING: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 56 SALES AND MARKETING: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 9.3 CUSTOMER EXPERIENCE MANAGEMENT 9.3.1 CUSTOMER EXPERIENCE MANAGEMENT: SOCIAL MEDIA MANAGEMENT MARKET DRIVERS TABLE 57 CUSTOMER EXPERIENCE MANAGEMENT: MARKET SIZE, BY TYPE, 2016–2019 (USD MILLION) TABLE 58 CUSTOMER EXPERIENCE MANAGEMENT: MARKET SIZE, BY TYPE, 2020–2026 (USD MILLION) TABLE 59 CUSTOMER EXPERIENCE MANAGEMENT: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 60 CUSTOMER EXPERIENCE MANAGEMENT: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 9.3.2 SOCIAL CARE AND MESSAGING 9.3.3 CUSTOMER DATA PLATFORM 9.4 COMPETITIVE INTELLIGENCE 9.4.1 COMPETITIVE INTELLIGENCE: MARKET DRIVERS TABLE 61 COMPETITIVE INTELLIGENCE: SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 62 COMPETITIVE INTELLIGENCE: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 9.5 RISK MANAGEMENT AND FRAUD DETECTION 9.5.1 RISK MANAGEMENT AND FRAUD DETECTION: MARKET DRIVERS TABLE 63 RISK MANAGEMENT AND FRAUD DETECTION: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 64 RISK MANAGEMENT AND FRAUD DETECTION: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 9.6 OTHERS TABLE 65 OTHERS: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)
TABLE 66 OTHERS: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION)
10 SOCIAL MEDIA MANAGEMENT MARKET, BY VERTICAL (Page No. - 121)
10.1 INTRODUCTION 10.1.1 VERTICALS: COVID-19 IMPACT FIGURE 36 TRAVER AND HOSPITALITY TO GROW WITH THE HIGHEST CAGR DURING THE FORECAST PERIOD TABLE 67 MARKET SIZE, BY VERTICAL, 2016–2019 (USD MILLION) TABLE 68 MARKET SIZE, BY VERTICAL, 2020–2026 (USD MILLION) 10.2 BFSI 10.2.1 BFSI: MARKET DRIVERS TABLE 69 BFSI: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 70 BFSI: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 10.3 RETAIL AND CONSUMER GOODS 10.3.1 RETAIL AND CONSUMER GOODS: SOCIAL MEDIA MANAGEMENT MARKET DRIVERS TABLE 71 RETAIL AND CONSUMER GOODS: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 72 RETAIL AND CONSUMER GOODS: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 10.4 GOVERNMENT AND PUBLIC SECTOR 10.4.1 GOVERNMENT AND PUBLIC SECTOR: SOCIAL MEDIUM MANAGEMENT MARKET DRIVERS TABLE 73 GOVERNMENT AND PUBLIC SECTOR: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 74 GOVERNMENT AND PUBLIC SECTOR: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 10.5 HEALTHCARE AND LIFE SCIENCES 10.5.1 HEALTHCARE AND LIFE SCIENCES: MARKET DRIVERS TABLE 75 HEALTHCARE AND LIFE SCIENCES: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 76 HEALTHCARE AND LIFE SCIENCES: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 10.6 IT AND TELECOM 10.6.1 IT AND TELECOM: MARKET DRIVERS TABLE 77 IT AND TELECOM: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 78 IT AND TELECOM: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 10.7 MEDIA AND ENTERTAINMENT 10.7.1 MEDIA AND ENTERTAINMENT: MARKET DRIVERS TABLE 79 MEDIA AND ENTERTAINMENT: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 80 MEDIA AND ENTERTAINMENT: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 10.8 MANUFACTURING 10.8.1 MANUFACTURING: SOCIAL MEDIA MANAGEMENT MARKET DRIVERS TABLE 81 MANUFACTURING: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 82 MANUFACTURING: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 10.9 TRAVEL AND HOSPITALITY 10.9.1 TRAVEL AND HOSPITALITY: MARKET DRIVERS TABLE 83 TRAVEL AND HOSPITALITY: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION) TABLE 84 TRAVEL AND HOSPITALITY: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION) 10.10 OTHERS TABLE 85 OTHERS: MARKET SIZE, BY REGION, 2016–2019 (USD MILLION)
TABLE 86 OTHERS: MARKET SIZE, BY REGION, 2020–2026 (USD MILLION)
11 SOCIAL MEDIA MANAGEMENT MARKET, BY REGION (Page No. - 137)
11.1 INTRODUCTION FIGURE 37 NORTH AMERICA TO HOLD THE LARGEST MARKET SIZE AND ASIA PACIFIC TO GROW AT THE HIGHEST CAGR DURING THE FORECAST PERIOD 11.2 NORTH AMERICA 11.2.1 NORTH AMERICA: MARKET DRIVERS 11.2.2 NORTH AMERICA: COVID-19 IMPACT 11.2.3 NORTH AMERICA: REGULATORY IMPLICATIONS 11.2.3.1 Health Insurance Portability and Accountability Act of 1996 11.2.3.2 California Consumer Privacy Act 11.2.3.3 Health Information Technology for Economic and Clinical Health Act 11.2.3.4 Sarbanes Oxley Act 11.2.3.5 The United States Securities and Exchange Commission 11.2.3.6 International Organization For Standardization 27001 11.2.3.7 California Consumer Privacy Act 11.2.3.8 Federal Information Security Management Act 11.2.3.9 Payment Card Industry Data Security Standard 11.2.3.10 Federal Information Processing Standards FIGURE 38 NORTH AMERICA MARKET SNAPSHOT TABLE 87 NORTH AMERICA: SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY COMPONENT, 2016–2019 (USD MILLION) TABLE 88 NORTH AMERICA: MARKET SIZE, BY COMPONENT, 2020–2026 (USD MILLION) TABLE 89 NORTH AMERICA MARKET SIZE, BY SOLUTION, 2016–2019 (USD MILLION) TABLE 90 NORTH AMERICA MARKET SIZE, BY SOLUTION, 2020–2026 (USD MILLION) TABLE 91 NORTH AMERICA: MARKET SIZE, BY SERVICE, 2016–2019 (USD MILLION) TABLE 92 NORTH AMERICA: MARKET SIZE, BY SERVICE TYPE, 2020–2026 (USD MILLION) TABLE 93 NORTH AMERICA MARKET SIZE, BY PROFESSIONAL SERVICE, 2016–2019 (USD MILLION) TABLE 94 NORTH AMERICA: MARKET SIZE, BY PROFESSIONAL SERVICE, 2020–2026 (USD MILLION) TABLE 95 NORTH AMERICA MARKET SIZE, BY DEPLOYMENT MODE, 2016–2019 (USD MILLION) TABLE 96 NORTH AMERICA: MARKET SIZE, BY DEPLOYMENT MODE, 2020–2026 (USD MILLION) TABLE 97 NORTH AMERICA: MARKET SIZE, BY APPLICATION, 2016–2019 (USD MILLION) TABLE 98 NORTH AMERICA: MARKET SIZE, BY APPLICATION, 2020–2026 (USD MILLION) TABLE 99 NORTH AMERICA: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION) TABLE 100 NORTH AMERICA: MARKET SIZE, BY ORGANIZATION SIZE, 2020–2026 (USD MILLION) TABLE 101 NORTH AMERICA: MARKET SIZE, BY VERTICAL, 2016–2019 (USD MILLION) TABLE 102 NORTH AMERICA: MARKET SIZE, BY VERTICAL, 2020–2026 (USD MILLION) TABLE 103 NORTH AMERICA: MARKET SIZE, BY COUNTRY, 2016–2019 (USD MILLION) TABLE 104 NORTH AMERICA: MARKET SIZE, BY COUNTRY, 2020–2026 (USD MILLION) 11.2.4 UNITED STATES TABLE 105 UNITED STATES: SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY COMPONENT, 2016–2019 (USD MILLION) TABLE 106 UNITED STATES: MARKET SIZE, BY COMPONENT, 2020–2026 (USD MILLION) TABLE 107 UNITED STATES: MARKET SIZE, BY SOLUTION, 2016–2019 (USD MILLION) TABLE 108 UNITED STATES: MARKET SIZE, BY SOLUTION, 2020–2026 (USD MILLION) TABLE 109 UNITED STATES: MARKET SIZE, BY SERVICE TYPE, 2016–2019 (USD MILLION) TABLE 110 UNITED STATES: MARKET SIZE, BY SERVICE TYPE, 2020–2026 (USD MILLION) TABLE 111 UNITED STATES: MARKET SIZE, BY PROFESSIONAL SERVICE, 2016–2019 (USD MILLION) TABLE 112 UNITED STATES: MARKET SIZE, BY PROFESSIONAL SERVICE, 2020–2026 (USD MILLION) TABLE 113 UNITED STATES: MARKET SIZE, BY DEPLOYMENT MODE, 2016–2019 (USD MILLION) TABLE 114 UNITED STATES: MARKET SIZE, BY DEPLOYMENT MODE, 2020–2026 (USD MILLION) TABLE 115 UNITED STATES: MARKET SIZE, BY APPLICATION, 2016–2019 (USD MILLION) TABLE 116 UNITED STATES: MARKET SIZE, BY APPLICATION, 2020–2026 (USD MILLION) TABLE 117 UNITED STATES: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION) TABLE 118 UNITED STATES: MARKET SIZE, BY ORGANIZATION SIZE, 2020–2026 (USD MILLION) TABLE 119 UNITED STATES: MARKET SIZE, BY VERTICAL, 2016–2019 (USD MILLION) TABLE 120 UNITED STATES: MARKET SIZE, BY VERTICAL, 2020–2026 (USD MILLION) 11.2.5 CANADA TABLE 121 CANADA: SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY COMPONENT, 2016–2019 (USD MILLION) TABLE 122 CANADA: MARKET SIZE, BY COMPONENT, 2020–2026 (USD MILLION) TABLE 123 CANADA: MARKET SIZE, BY SOLUTION, 2016–2019 (USD MILLION) TABLE 124 CANADA: MARKET SIZE, BY SOLUTION, 2020–2026 (USD MILLION) TABLE 125 CANADA: MARKET SIZE, BY SERVICE TYPE, 2016–2019 (USD MILLION) TABLE 126 CANADA: MARKET SIZE, BY SERVICE TYPE, 2020–2026 (USD MILLION) TABLE 127 CANADA: MARKET SIZE, BY PROFESSIONAL SERVICE, 2016–2019 (USD MILLION) TABLE 128 CANADA: MARKET SIZE, BY PROFESSIONAL SERVICE, 2020–2026 (USD MILLION) TABLE 129 CANADA: MARKET SIZE, BY DEPLOYMENT MODE, 2016–2019 (USD MILLION) TABLE 130 CANADA: MARKET SIZE, BY DEPLOYMENT MODE, 2020–2026 (USD MILLION) TABLE 131 CANADA: MARKET SIZE, BY APPLICATION, 2016–2019 (USD MILLION) TABLE 132 CANADA: MARKET SIZE, BY APPLICATION, 2020–2026 (USD MILLION) TABLE 133 CANADA: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION) TABLE 134 CANADA: MARKET SIZE, BY ORGANIZATION SIZE, 2020–2026 (USD MILLION) TABLE 135 CANADA: MARKET SIZE, BY VERTICAL, 2016–2019 (USD MILLION) TABLE 136 CANADA: MARKET SIZE, BY VERTICAL, 2020–2026 (USD MILLION) 11.3 EUROPE, MIDDLE EAST, AND AFRICA 11.3.1 EUROPE, MIDDLE EAST, AND AFRICA: SOCIAL MEDIA MANAGEMENT MARKET DRIVERS 11.3.2 EUROPE, MIDDLE EAST, AND AFRICA: COVID-19 IMPACT 11.3.3 EUROPE, MIDDLE EAST, AND AFRICA: REGULATORY IMPLICATIONS 11.3.3.1 General Data Protection Regulation 11.3.3.2 European Committee for Standardization 11.3.3.3 European Technical Standards Institute 11.3.3.4 Israeli Privacy Protection Regulations (Data Security), 5777-2017 11.3.3.5 Cloud Computing Framework 11.3.3.6 GDPR Applicability in the Kingdom of Saudi Arabia (KSA) 11.3.3.7 Protection of Personal Information Act TABLE 137 EUROPE, MIDDLE EAST, AND AFRICA: SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY COMPONENT, 2016–2019 (USD MILLION) TABLE 138 EUROPE, MIDDLE EAST, AND AFRICA: MARKET SIZE, BY COMPONENT, 2020–2026 (USD MILLION) TABLE 139 EUROPE, MIDDLE EAST, AND AFRICA: MARKET SIZE, BY SOLUTION, 2016–2019 (USD MILLION) TABLE 140 EUROPE, MIDDLE EAST, AND AFRICA: MARKET SIZE, BY SOLUTION, 2020–2026 (USD MILLION) TABLE 141 EUROPE, MIDDLE EAST, AND AFRICA: MARKET SIZE, BY SERVICE TYPE, 2016–2019 (USD MILLION) TABLE 142 EUROPE, MIDDLE EAST, AND AFRICA: MARKET SIZE, BY SERVICE TYPE, 2020–2026 (USD MILLION) TABLE 143 EUROPE, MIDDLE EAST, AND AFRICA: MARKET SIZE, BY PROFESSIONAL SERVICE, 2016–2019 (USD MILLION) TABLE 144 EUROPE, MIDDLE EAST, AND AFRICA: SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY PROFESSIONAL SERVICE, 2020–2026 (USD MILLION) TABLE 145 EUROPE, MIDDLE EAST, AND AFRICA: MARKET SIZE, BY DEPLOYMENT MODE, 2016–2019 (USD MILLION) TABLE 146 EUROPE, MIDDLE EAST, AND AFRICA: MARKET SIZE, BY DEPLOYMENT MODE, 2020–2026 (USD MILLION) TABLE 147 EUROPE, MIDDLE EAST, AND AFRICA: MARKET SIZE, BY APPLICATION, 2016–2019 (USD MILLION) TABLE 148 EUROPE, MIDDLE EAST, AND AFRICA: MARKET SIZE, BY APPLICATION, 2020–2026 (USD MILLION) TABLE 149 EUROPE, MIDDLE EAST, AND AFRICA: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION) TABLE 150 EUROPE, MIDDLE EAST, AND AFRICA: MARKET SIZE, BY ORGANIZATION SIZE, 2020–2026 (USD MILLION) TABLE 151 EUROPE, MIDDLE EAST, AND AFRICA: MARKET SIZE, BY VERTICAL, 2016–2019 (USD MILLION) TABLE 152 EUROPE, MIDDLE EAST, AND AFRICA: MARKET SIZE, BY VERTICAL, 2020–2026 (USD MILLION) TABLE 153 EUROPE, MIDDLE EAST, AND AFRICA: MARKET SIZE, BY COUNTRY, 2016–2019 (USD MILLION) TABLE 154 EUROPE, MIDDLE EAST, AND AFRICA: MARKET SIZE, BY COUNTRY, 2020–2026 (USD MILLION) 11.3.4 GERMANY TABLE 155 GERMANY: SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY COMPONENT, 2016–2019 (USD MILLION) TABLE 156 GERMANY: MARKET SIZE, BY COMPONENT, 2020–2026 (USD MILLION) TABLE 157 GERMANY: MARKET SIZE, BY SOLUTION, 2016–2019 (USD MILLION) TABLE 158 GERMANY: MARKET SIZE, BY SOLUTION, 2020–2026 (USD MILLION) TABLE 159 GERMANY: MARKET SIZE, BY SERVICE TYPE, 2016–2019 (USD MILLION) TABLE 160 GERMANY: MARKET SIZE, BY SERVICE TYPE, 2020–2026 (USD MILLION) TABLE 161 GERMANY: MARKET SIZE, BY PROFESSIONAL SERVICE, 2016–2019 (USD MILLION) TABLE 162 GERMANY: MARKET SIZE, BY PROFESSIONAL SERVICE, 2020–2026 (USD MILLION) TABLE 163 GERMANY: MARKET SIZE, BY DEPLOYMENT MODE, 2016–2019 (USD MILLION) TABLE 164 GERMANY: MARKET SIZE, BY DEPLOYMENT MODE, 2020–2026 (USD MILLION) TABLE 165 GERMANY: MARKET SIZE, BY APPLICATION, 2016–2019 (USD MILLION) TABLE 166 GERMANY: MARKET SIZE, BY APPLICATION, 2020–2026 (USD MILLION) TABLE 167 GERMANY: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION) TABLE 168 GERMANY: MARKET SIZE, BY ORGANIZATION SIZE, 2020–2026 (USD MILLION) TABLE 169 GERMANY: MARKET SIZE, BY VERTICAL, 2016–2019 (USD MILLION) TABLE 170 GERMANY: MARKET SIZE, BY VERTICAL, 2020–2026 (USD MILLION) 11.3.5 UK & IRELAND 11.3.6 FRANCE 11.3.7 SPAIN 11.3.8 SAUDI ARABIA 11.3.9 ITALY 11.3.10 REST OF EUROPE, MIDDLE EAST, AND AFRICA 11.4 ASIA PACIFIC 11.4.1 ASIA PACIFIC: SOCIAL MEDIA MANAGEMENT MARKET DRIVERS 11.4.2 ASIA PACIFIC: COVID-19 IMPACT 11.4.3 ASIA PACIFIC: REGULATORY IMPLICATIONS 11.4.3.1 Privacy Commissioner for Personal Data 11.4.3.2 Act on the Protection of Personal Information 11.4.3.3 Critical Information Infrastructure 11.4.3.4 International Organization for Standardization 27001 11.4.3.5 Personal Data Protection Act FIGURE 39 ASIA PACIFIC: MARKET SNAPSHOT TABLE 171 ASIA PACIFIC: SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY COMPONENT, 2016–2019 (USD MILLION) TABLE 172 ASIA PACIFIC: MARKET SIZE, BY COMPONENT, 2020–2026 (USD MILLION) TABLE 173 ASIA PACIFIC: MARKET SIZE, BY SOLUTION, 2016–2019 (USD MILLION) TABLE 174 ASIA PACIFIC: MARKET SIZE, BY SOLUTION, 2020–2026 (USD MILLION) TABLE 175 ASIA PACIFIC: MARKET SIZE, BY SERVICE TYPE, 2016–2019 (USD MILLION) TABLE 176 ASIA PACIFIC: MARKET SIZE, BY SERVICE TYPE, 2020–2026 (USD MILLION) TABLE 177 ASIA PACIFIC: MARKET SIZE, BY PROFESSIONAL SERVICE, 2016–2019 (USD MILLION) TABLE 178 ASIA PACIFIC: MARKET SIZE, BY PROFESSIONAL SERVICE, 2020–2026 (USD MILLION) TABLE 179 ASIA PACIFIC: MARKET SIZE, BY DEPLOYMENT MODE, 2016–2019 (USD MILLION) TABLE 180 ASIA PACIFIC: MARKET SIZE, BY DEPLOYMENT MODE, 2020–2026 (USD MILLION) TABLE 181 ASIA PACIFIC: MARKET SIZE, BY APPLICATION, 2016–2019 (USD MILLION) TABLE 182 ASIA PACIFIC: MARKET SIZE, BY APPLICATION, 2020–2026 (USD MILLION) TABLE 183 ASIA PACIFIC: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION) TABLE 184 ASIA PACIFIC: MARKET SIZE, BY ORGANIZATION SIZE, 2020–2026 (USD MILLION) TABLE 185 ASIA PACIFIC: MARKET SIZE, BY VERTICAL, 2016–2019 (USD MILLION) TABLE 186 ASIA PACIFIC: MARKET SIZE, BY VERTICAL, 2020–2026 (USD MILLION) TABLE 187 ASIA PACIFIC: MARKET SIZE, BY COUNTRY, 2016–2019 (USD MILLION) TABLE 188 ASIA PACIFIC: MARKET SIZE, BY COUNTRY, 2020–2026 (USD MILLION) 11.4.4 CHINA TABLE 189 CHINA: SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY COMPONENT, 2016–2019 (USD MILLION) TABLE 190 CHINA: MARKET SIZE, BY COMPONENT, 2020–2026 (USD MILLION) TABLE 191 CHINA: MARKET SIZE, BY SOLUTION, 2016–2019 (USD MILLION) TABLE 192 CHINA: MARKET SIZE, BY SOLUTION, 2020–2026 (USD MILLION) TABLE 193 CHINA: MARKET SIZE, BY SERVICE TYPE, 2016–2019 (USD MILLION) TABLE 194 CHINA: MARKET SIZE, BY SERVICE TYPE, 2020–2026 (USD MILLION) TABLE 195 CHINA: MARKET SIZE, BY PROFESSIONAL SERVICE, 2016–2019 (USD MILLION) TABLE 196 CHINA: MARKET SIZE, BY PROFESSIONAL SERVICE, 2020–2026 (USD MILLION) TABLE 197 CHINA: MARKET SIZE, BY DEPLOYMENT MODE, 2016–2019 (USD MILLION) TABLE 198 CHINA: MARKET SIZE, BY DEPLOYMENT MODE, 2020–2026 (USD MILLION) TABLE 199 CHINA: MARKET SIZE, BY APPLICATION, 2016–2019 (USD MILLION) TABLE 200 CHINA: MARKET SIZE, BY APPLICATION, 2020–2026 (USD MILLION) TABLE 201 CHINA: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION) TABLE 202 CHINA: MARKET SIZE, BY ORGANIZATION SIZE, 2020–2026 (USD MILLION) TABLE 203 CHINA: MARKET SIZE, BY VERTICAL, 2016–2019 (USD MILLION) TABLE 204 CHINA: MARKET SIZE, BY VERTICAL, 2020–2026 (USD MILLION) 11.4.5 JAPAN 11.4.6 ANZ 11.4.7 INDIA 11.4.8 SINGAPORE 11.4.9 REST OF APAC 11.5 LATIN AMERICA 11.5.1 LATIN AMERICA: SOCIAL MEDIA MANAGEMENT MARKET DRIVERS 11.5.2 LATIN AMERICA: COVID-19 IMPACT 11.5.3 LATIN AMERICA: REGULATORY IMPLICATIONS 11.5.3.1 Brazil Data Protection Law 11.5.3.2 Argentina Personal Data Protection Law No. 25.326 11.5.3.3 Federal Law on Protection of Personal Data Held by Individuals TABLE 205 LATIN AMERICA: MARKET SIZE, BY COMPONENT, 2016–2019 (USD MILLION) TABLE 206 LATIN AMERICA: MARKET SIZE, BY COMPONENT, 2020–2026 (USD MILLION) TABLE 207 LATIN AMERICA: MARKET SIZE, BY SOLUTION, 2016–2019 (USD MILLION) TABLE 208 LATIN AMERICA: MARKET SIZE, BY SOLUTION, 2020–2026 (USD MILLION) TABLE 209 LATIN AMERICA: MARKET SIZE, BY SERVICE TYPE, 2016–2019 (USD MILLION) TABLE 210 LATIN AMERICA: MARKET SIZE, BY SERVICE TYPE, 2020–2026 (USD MILLION) TABLE 211 LATIN AMERICA: MARKET SIZE, BY PROFESSIONAL SERVICE, 2016–2019 (USD MILLION) TABLE 212 LATIN AMERICA: MARKET SIZE, BY PROFESSIONAL SERVICE, 2020–2026 (USD MILLION) TABLE 213 LATIN AMERICA: MARKET SIZE, BY DEPLOYMENT MODE, 2016–2019 (USD MILLION) TABLE 214 LATIN AMERICA: SOCIAL MEDIA MANAGEMENT MARKET SIZE, BY DEPLOYMENT MODE, 2020–2026 (USD MILLION) TABLE 215 LATIN AMERICA: MARKET SIZE, BY APPLICATION, 2016–2019 (USD MILLION) TABLE 216 LATIN AMERICA: MARKET SIZE, BY APPLICATION, 2020–2026 (USD MILLION) TABLE 217 LATIN AMERICA: MARKET SIZE, BY ORGANIZATION SIZE, 2016–2019 (USD MILLION) TABLE 218 LATIN AMERICA: MARKET SIZE, BY ORGANIZATION SIZE, 2020–2026 (USD MILLION) TABLE 219 LATIN AMERICA: MARKET SIZE, BY VERTICAL, 2016–2019 (USD MILLION) TABLE 220 LATIN AMERICA: MARKET SIZE, BY VERTICAL, 2020–2026 (USD MILLION) TABLE 221 LATIN AMERICA: MARKET SIZE, BY COUNTRY, 2016–2019 (USD MILLION) TABLE 222 LATIN AMERICA: MARKET SIZE, BY COUNTRY, 2020–2026 (USD MILLION) 11.5.4 MEXICO 11.5.5 COLOMBIA 11.5.6 BRAZIL
11.5.7 REST OF LATIN AMERICA
12 COMPETITIVE LANDSCAPE (Page No. - 201)
12.1 OVERVIEW 12.2 MARKET EVALUATION FRAMEWORK FIGURE 40 SOCIAL MEDIA MANAGEMENT MARKET EVALUATION FRAMEWORK 12.3 MARKET RANKING FIGURE 41 MARKET RANKING IN 2020 12.4 MARKET SHARE ANALYSIS TABLE 223 MARKET: DEGREE OF COMPETITION FIGURE 42 MARKET SHARE ANALYSIS OF COMPANIES IN THE 12.5 KEY MARKET DEVELOPMENTS FIGURE 43 KEY DEVELOPMENTS IN THE MARKET FOR 2019–2021 12.5.1 NEW PRODUCT LAUNCHES TABLE 224 SOCIAL MEDIA MANAGEMENT SYSTEM MARKET: NEW PRODUCT LAUNCHES AND ENHANCEMENTS, 2019–2021 12.5.2 DEALS TABLE 225 SOCIAL MEDIA MANAGEMENT SYSTEM MARKET: DEALS, 2019–2021 12.6 COMPANY EVALUATION MATRIX TABLE 226 COMPANY PRODUCT FOOTPRINT TABLE 227 COMPANY SOLUTION FOOTPRINT TABLE 228 COMPANY REGION FOOTPRINT TABLE 229 COMPANY COMPONENT FOOTPRINT 12.6.1 STAR 12.6.2 EMERGING LEADERS 12.6.3 PERVASIVE 12.6.4 PARTICIPANTS FIGURE 44 GLOBAL SOCIAL MEDIA MANAGEMENT MARKET, KEY COMPANY EVALUATION MATRIX 12.7 STARTUP/SME EVALUATION MATRIX, 2021 12.7.1 PROGRESSIVE COMPANIES 12.7.2 RESPONSIVE COMPANIES 12.7.3 DYNAMIC COMPANIES 12.7.4 STARTING BLOCKS
FIGURE 45 GLOBAL MARKET: STARTUP/SME EVALUATION MATRIX, 2021
13 COMPANY PROFILES (Page No. - 216) 13.1 INTRODUCTION (Business overview, Products offered, Recent developments, COVID-19-related developments & MnM View)* 13.2 KEY PLAYERS 13.2.1 ADOBE TABLE 230 ADOBE: BUSINESS OVERVIEW FIGURE 46 ADOBE: COMPANY SNAPSHOTS TABLE 231 ADOBE: PRODUCTS OFFERED TABLE 232 ADOBE: SOCIAL MEDIA MANAGEMENT MARKET: NEW PRODUCT LAUNCHES AND ENHANCEMENTS TABLE 233 ADOBE: MARKET: DEALS 13.2.2 IBM TABLE 234 IBM: BUSINESS OVERVIEW FIGURE 47 IBM: COMPANY SNAPSHOT TABLE 235 IBM: PRODUCTS OFFERED TABLE 236 IBM: MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS TABLE 237 IBM: MARKET: DEALS 13.2.3 GOOGLE TABLE 238 GOOGLE: BUSINESS OVERVIEW FIGURE 48 GOOGLE: COMPANY SNAPSHOT TABLE 239 GOOGLE: PRODUCTS OFFERED TABLE 240 GOOGLE: SOCIAL MEDIA MANAGEMENT MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS TABLE 241 GOOGLE: MARKET: DEALS 13.2.4 ORACLE TABLE 242 ORACLE: BUSINESS OVERVIEW FIGURE 49 ORACLE: COMPANY SNAPSHOT TABLE 243 ORACLE: PRODUCTS OFFERED TABLE 244 ORACLE: MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS TABLE 245 ORACLE: MARKET: DEALS 13.2.5 SALESFORCE TABLE 246 SALESFORCE: BUSINESS OVERVIEW FIGURE 50 SALESFORCE: COMPANY SNAPSHOT TABLE 247 SALESFORCE: PRODUCTS OFFERED TABLE 248 SALESFORCE: SOCIAL MEDIA MANAGEMENT MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS TABLE 249 SALESFORCE: MARKET: DEALS 13.2.6 SPROUT SOCIAL TABLE 250 SPROUT SOCIAL: BUSINESS OVERVIEW FIGURE 51 SPROUT SOCIAL: COMPANY SNAPSHOT TABLE 251 SPROUT SOCIAL: PRODUCTS OFFERED TABLE 252 SPROUT SOCIAL: MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS TABLE 253 SPROUT SOCIAL: MARKET: DEALS 13.2.7 HOOTSUITE TABLE 254 HOOTSUITE: BUSINESS OVERVIEW TABLE 255 HOOTSUITE: PRODUCTS OFFERED TABLE 256 HOOTSUITE: SOCIAL MEDIA MANAGEMENT MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS TABLE 257 HOOTSUITE: MARKET: DEALS 13.2.8 MELTWATER TABLE 258 MELTWATER: BUSINESS OVERVIEW FIGURE 52 MELTWATER: COMPANY SNAPSHOT TABLE 259 MELTWATER: PRODUCTS OFFERED TABLE 260 MELTWATER MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS TABLE 261 MELTWATER: MARKET: DEALS 13.2.9 SPRINKLR TABLE 262 SPRINKLR: BUSINESS OVERVIEW FIGURE 53 SPRINKLR: COMPANY SNAPSHOT TABLE 263 SPRINKLR: PRODUCTS OFFERED TABLE 264 SPRINKLR: SOCIAL MEDIA MANAGEMENT MARKET: DEALS TABLE 265 SPRINKLR: RECENT DEVELOPMENTS 13.2.10 DIGIMIND TABLE 266 DIGIMIND: BUSINESS OVERVIEW TABLE 267 DIGIMIND: MARKET TABLE 268 DIGIMIND: MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS TABLE 269 DIGIMIND: MARKET: DEALS 13.2.11 HUBSPOT TABLE 270 HUBSPOT: BUSINESS OVERVIEW FIGURE 54 HUBSPOT: COMPANY SNAPSHOT TABLE 271 HUBSPOT: PRODUCTS OFFERED TABLE 272 HUBSPOT: MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS TABLE 273 HUBSPOT: SOCIAL MEDIA MANAGEMENT MARKET: DEALS 13.2.12 CLARABRIDGE TABLE 274 CLARABRIDGE: BUSINESS OVERVIEW TABLE 275 CLARABRIDGE: PRODUCTS OFFERED TABLE 276 CLARABRIDGE: MARKET: PRODUCT LAUNCHES AND ENHANCEMENTS TABLE 277 CLARABRIDGE: MARKET: DEALS*Details on Business overview, Products offered, Recent developments, COVID-19-related developments & MnM View might not be captured in case of unlisted companies. 13.3 OTHER PLAYERS 13.3.1 KHOROS 13.3.2 FALCON.IO 13.3.3 ZOHO 13.3.4 NETBASE 13.3.5 BRANDWATCH 13.3.6 TALKWALKER 13.3.7 BUFFER 13.3.8 AGORAPULSE 13.3.9 SENDIBLE 13.3.10 MAVSOCIAL 13.3.11 SOCIALBAKERS 13.3.12 SYNTHESIO
13.3.13 ECLINCHER
14 ADJACENT/RELATED MARKETS (Page No. - 266)
14.1 SOCIAL MEDIA ANALYTICS MARKET 14.1.1 LIMITATIONS OF THE STUDY 14.1.2 MARKET OVERVIEW 14.1.3 SOCIAL MEDIA ANALYTICS MARKET, BY COMPONENT TABLE 278 SOCIAL MEDIA ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION) TABLE 279 SOCIAL MEDIA ANALYTICS MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION) 14.1.3.1 Software TABLE 280 SOFTWARE: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) TABLE 281 SOFTWARE: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) 14.1.3.2 Services TABLE 282 SOCIAL MEDIA ANALYTICS MARKET SIZE, BY SERVICE, 2014–2019 (USD MILLION) TABLE 283 SOCIAL MEDIA ANALYTICS MARKET SIZE, BY SERVICE, 2020–2025 (USD MILLION) TABLE 284 SERVICES: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) TABLE 285 SERVICES: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) TABLE 286 MANAGED SERVICES: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) TABLE 287 MANAGED SERVICES: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) TABLE 288 SOCIAL MEDIA ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2014–2019 (USD MILLION) TABLE 289 SOCIAL MEDIA ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2020–2025 (USD MILLION) TABLE 290 PROFESSIONAL SERVICES: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) TABLE 291 PROFESSIONAL SERVICES: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) 14.1.4 SOCIAL MEDIA MANAGEMENT MARKET, BY APPLICATION TABLE 292 SOCIAL MEDIA ANALYTICS MARKET SIZE, BY APPLICATION, 2014–2019 (USD MILLION) TABLE 293 SOCIAL MEDIA ANALYTICS MARKET SIZE, BY APPLICATION, 2020–2025 (USD MILLION) 14.1.4.1 Sales and marketing management TABLE 294 SALES AND MARKETING MANAGEMENT: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014–2019 (USD MILLION) TABLE 295 SALES AND MARKETING MANAGEMENT: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) TABLE 296 SALES AND MARKETING MANAGEMENT: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) TABLE 297 SALES AND MARKETING MANAGEMENT: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) 14.1.4.2 Customer experience management TABLE 298 CUSTOMER EXPERIENCE MANAGEMENT: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014–2019 (USD MILLION) TABLE 299 CUSTOMER EXPERIENCE MANAGEMENT: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) TABLE 300 CUSTOMER EXPERIENCE MANAGEMENT: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) TABLE 301 CUSTOMER EXPERIENCE MANAGEMENT: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) 14.1.4.3 Competitive intelligence TABLE 302 COMPETITIVE INTELLIGENCE: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014–2019 (USD MILLION) TABLE 303 COMPETITIVE INTELLIGENCE: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) TABLE 304 COMPETITIVE INTELLIGENCE: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) TABLE 305 COMPETITIVE INTELLIGENCE: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) 14.1.4.4 Risk management and fraud detection TABLE 306 RISK MANAGEMENT AND FRAUD DETECTION: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014–2019 (USD MILLION) TABLE 307 RISK MANAGEMENT AND FRAUD DETECTION: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) TABLE 308 RISK MANAGEMENT AND FRAUD DETECTION: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) TABLE 309 RISK MANAGEMENT AND FRAUD DETECTION: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) 14.1.4.5 Public safety and law enforcement TABLE 310 PUBLIC SAFETY AND LAW ENFORCEMENT: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014–2019 (USD MILLION) TABLE 311 PUBLIC SAFETY AND LAW ENFORCEMENT: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) TABLE 312 PUBLIC SAFETY AND LAW ENFORCEMENT: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) TABLE 313 PUBLIC SAFETY AND LAW ENFORCEMENT: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) 14.1.5 SOCIAL MEDIA MANAGEMENT MARKET, BY DEPLOYMENT MODE TABLE 314 SOCIAL MEDIA ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 (USD MILLION) TABLE 315 SOCIAL MEDIA ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2020–2025 (USD MILLION) TABLE 316 ON-PREMISES: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) TABLE 317 ON-PREMISES: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) TABLE 318 CLOUD: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) TABLE 319 CLOUD: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) 14.1.6 SOCIAL MEDIA MANAGEMENT MARKET, BY ORGANIZATION SIZE TABLE 320 SOCIAL MEDIA ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014–2019 (USD MILLION) TABLE 321 SOCIAL MEDIA ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) TABLE 322 SMALL AND MEDIUM-SIZED ENTERPRISES: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) TABLE 323 SMALL AND MEDIUM-SIZED ENTERPRISES: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) TABLE 324 LARGE ENTERPRISES: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) TABLE 325 LARGE ENTERPRISES: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) 14.1.7 SOCIAL MEDIA ANALYTICS MARKET, BY VERTICAL TABLE 326 SOCIAL MEDIA ANALYTICS MARKET SIZE, BY VERTICAL, 2014–2019 (USD MILLION) TABLE 327 SOCIAL MEDIA ANALYTICS MARKET SIZE, BY VERTICAL, 2020–2025 (USD MILLION) TABLE 328 BANKING, FINANCIAL SERVICES, AND INSURANCE: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014–2019 (USD MILLION) TABLE 329 BANKING, FINANCIAL SERVICES, AND INSURANCE: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) TABLE 330 BANKING, FINANCIAL SERVICES, AND INSURANCE: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) TABLE 331 BANKING, FINANCIAL SERVICES, AND INSURANCE: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) TABLE 332 TELECOMMUNICATIONS AND IT: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014–2019 (USD MILLION) TABLE 333 TELECOMMUNICATIONS AND IT: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) TABLE 334 TELECOMMUNICATIONS AND IT: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) TABLE 335 TELECOMMUNICATIONS AND IT: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) TABLE 336 RETAIL AND ECOMMERCE: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014–2019 (USD MILLION) TABLE 337 RETAIL AND ECOMMERCE: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) TABLE 338 RETAIL AND ECOMMERCE: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) TABLE 339 RETAIL AND ECOMMERCE: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) TABLE 340 MEDIA AND ENTERTAINMENT: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014–2019 (USD MILLION) TABLE 341 MEDIA AND ENTERTAINMENT: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) TABLE 342 MEDIA AND ENTERTAINMENT: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) TABLE 343 MEDIA AND ENTERTAINMENT: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) 14.1.8 SOCIAL MEDIA ANALYTICS MARKET, BY REGION TABLE 344 SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2014–2019 (USD MILLION) TABLE 345 SOCIAL MEDIA ANALYTICS MARKET SIZE, BY REGION, 2020–2025 (USD MILLION) TABLE 346 NORTH AMERICA: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION) TABLE 347 NORTH AMERICA: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION) TABLE 348 NORTH AMERICA: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY SERVICE, 2014–2019 (USD MILLION) TABLE 349 NORTH AMERICA: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY SERVICE, 2020–2025 (USD MILLION) TABLE 350 NORTH AMERICA: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 (USD MILLION) TABLE 351 NORTH AMERICA: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2020–2025 (USD MILLION) TABLE 352 US: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION) TABLE 353 US: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION) TABLE 354 US: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY APPLICATION, 2014–2019 (USD MILLION) TABLE 355 US: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY APPLICATION, 2020–2025 (USD MILLION) TABLE 356 EUROPE: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION) TABLE 357 EUROPE: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION) TABLE 358 EUROPE: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY SERVICE, 2014–2019 (USD MILLION) TABLE 359 EUROPE: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY SERVICE, 2020–2025 (USD MILLION) TABLE 360 EUROPE: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 (USD MILLION) TABLE 361 EUROPE: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2020–2025 (USD MILLION) TABLE 362 UNITED KINGDOM: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION) TABLE 363 UNITED KINGDOM: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION) TABLE 364 ASIA PACIFIC: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION) TABLE 365 ASIA PACIFIC: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION) TABLE 366 ASIA PACIFIC: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY SERVICE, 2014–2019 (USD MILLION) TABLE 367 ASIA PACIFIC: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY SERVICE, 2020–2025 (USD MILLION) TABLE 368 ASIA PACIFIC: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 (USD MILLION) TABLE 369 ASIA PACIFIC: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2020–2025 (USD MILLION) TABLE 370 AUSTRALIA AND NEW ZEALAND: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY SERVICE, 2014–2019 (USD MILLION) TABLE 371 AUSTRALIA AND NEW ZEALAND: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY SERVICE, 2020–2025 (USD MILLION) TABLE 372 CHINA: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 (USD MILLION) TABLE 373 CHINA: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2020–2025 (USD MILLION) TABLE 374 LATIN AMERICA: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION) TABLE 375 LATIN AMERICA: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION) TABLE 376 LATIN AMERICA: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY SERVICE, 2014–2019 (USD MILLION) TABLE 377 LATIN AMERICA: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY SERVICE, 2020–2025 (USD MILLION) TABLE 378 LATIN AMERICA: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 (USD MILLION) TABLE 379 LATIN AMERICA: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2020–2025 (USD MILLION) TABLE 380 LATIN AMERICA: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2014–2019 (USD MILLION) TABLE 381 LATIN AMERICA: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY ORGANIZATION SIZE, 2020–2025 (USD MILLION) TABLE 382 MIDDLE EAST AND AFRICA: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY COMPONENT, 2014–2019 (USD MILLION) TABLE 383 MIDDLE EAST AND AFRICA: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY COMPONENT, 2020–2025 (USD MILLION) TABLE 384 MIDDLE EAST AND AFRICA: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2014–2019 (USD MILLION) TABLE 385 MIDDLE EAST AND AFRICA: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY PROFESSIONAL SERVICE, 2020–2025 (USD MILLION) TABLE 386 MIDDLE EAST AND AFRICA: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2014–2019 (USD MILLION) TABLE 387 MIDDLE EAST AND AFRICA: SOCIAL MEDIA ANALYTICS MARKET SIZE, BY DEPLOYMENT MODE, 2020–2025 (USD MILLION) 14.2 AI IN SOCIAL MEDIA MARKET 14.2.1 MARKET DEFINITION 14.2.2 MARKET OVERVIEW 14.2.3 AI IN SOCIAL MEDIA MARKET, BY TECHNOLOGY TABLE 388 AI IN SOCIAL MEDIA MARKET SIZE, BY TECHNOLOGY, 2016–2023 (USD MILLION) 14.2.3.1 Machine learning and deep learning TABLE 389 MACHINE LEARNING AND DEEP LEARNING: AI IN SOCIAL MEDIA MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 14.2.3.2 Natural language processing TABLE 390 NATURAL LANGUAGE PROCESSING: AI IN SOCIAL MEDIA MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 14.2.4 AI IN SOCIAL MEDIA MARKET, BY APPLICATION TABLE 391 AI IN SOCIAL MEDIA MARKET SIZE, BY APPLICATION, 2016–2023 (USD MILLION) 14.2.4.1 Sales and marketing TABLE 392 SALES AND MARKETING: AI IN SOCIAL MEDIA MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 14.2.4.2 Customer experience management TABLE 393 CUSTOMER EXPERIENCE MANAGEMENT: AI IN SOCIAL MEDIA MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 14.2.4.3 Public safety and law enforcement TABLE 394 PREDICTIVE RISK ASSESSMENT: AI IN SOCIAL MEDIA MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 14.2.5 AI IN SOCIAL MEDIA MARKET, BY COMPONENT TABLE 395 AI IN SOCIAL MEDIA MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION) 14.2.5.1 Solutions TABLE 396 SOLUTIONS: AI IN SOCIAL MEDIA MARKET SIZE, BY TYPE, 2016–2023 (USD MILLION) TABLE 397 SOFTWARE TOOLS: AI IN SOCIAL MEDIA MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) TABLE 398 PLATFORMS: AI IN SOCIAL MEDIA MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 14.2.5.2 Services TABLE 399 SERVICES: AI IN SOCIAL MEDIA MARKET SIZE, BY TYPE, 2016–2023 (USD MILLION) TABLE 400 SUPPORT AND MAINTENANCE: AI IN SOCIAL MEDIA MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) TABLE 401 SYSTEM INTEGRATION: AI IN SOCIAL MEDIA MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) TABLE 402 TRAINING: AI IN SOCIAL MEDIA MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 14.2.6 AI IN SOCIAL MEDIA MARKET, BY ENTERPRISES SIZE TABLE 403 AI IN SOCIAL MEDIA MARKET SIZE, BY ENTERPRISE SIZE, 2016–2023 (USD MILLION) TABLE 404 SMALL AND MEDIUM-SIZED ENTERPRISES: AI IN SOCIAL MEDIA MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) TABLE 405 LARGE ENTERPRISES: AI IN SOCIAL MEDIA MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 14.2.7 AI IN SOCIAL MEDIA MARKET, BY END USER TABLE 406 AI IN SOCIAL MEDIA MARKET SIZE, BY END-USER, 2016–2023 (USD MILLION) TABLE 407 RETAIL AND ECOMMERCE: AI IN SOCIAL MEDIA MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) TABLE 408 BANKING, FINANCIAL SERVICES, AND INSURANCE: AI IN SOCIAL MEDIA MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) TABLE 409 MEDIA AND ADVERTISING: AI IN SOCIAL MEDIA MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) TABLE 410 PUBLIC UTILITIES: AI IN SOCIAL MEDIA MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) 14.2.8 AI IN SOCIAL MEDIA MARKET, BY GEOGRAPHIC ANALYSIS TABLE 411 AI IN SOCIAL MEDIA MARKET SIZE, BY REGION, 2016–2023 (USD MILLION) TABLE 412 NORTH AMERICA: INTERNET USERS, 2017–2023 (MILLION) TABLE 413 NORTH AMERICA: SMARTPHONE USERS, 2017–2023 (MILLION) TABLE 414 NORTH AMERICA: AI IN SOCIAL MEDIA MARKET SIZE, BY COUNTRY, 2016–2023 (USD MILLION) TABLE 415 NORTH AMERICA: AI IN SOCIAL MEDIA MARKET SIZE, BY TECHNOLOGY, 2016–2023 (USD MILLION) TABLE 416 NORTH AMERICA: AI IN SOCIAL MEDIA MARKET SIZE, BY APPLICATION, 2016–2023 (USD MILLION) TABLE 417 NORTH AMERICA: AI IN SOCIAL MEDIA MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION) TABLE 418 EUROPE: AI IN SOCIAL MEDIA MARKET SIZE, BY TECHNOLOGY, 2016–2023 (USD MILLION) TABLE 419 EUROPE: AI IN SOCIAL MEDIA MARKET SIZE, BY APPLICATION, 2016–2023 (USD MILLION) TABLE 420 EUROPE: AI IN SOCIAL MEDIA MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION) TABLE 421 ASIA PACIFIC: AI IN SOCIAL MEDIA MARKET SIZE, BY TECHNOLOGY, 2016–2023 (USD MILLION) TABLE 422 ASIA PACIFIC: AI IN SOCIAL MEDIA MARKET SIZE, BY APPLICATION, 2016–2023 (USD MILLION) TABLE 423 ASIA PACIFIC: AI IN SOCIAL MEDIA MARKET SIZE, BY SOLUTION, 2016–2023 (USD MILLION) TABLE 424 ASIA PACIFIC: AI IN SOCIAL MEDIA MARKET SIZE, BY ENTERPRISE SIZE, 2016–2023 (USD MILLION) TABLE 425 LATIN AMERICA: AI IN SOCIAL MEDIA MARKET SIZE, BY TECHNOLOGY, 2016–2023 (USD MILLION) TABLE 426 LATIN AMERICA: AI IN SOCIAL MEDIA MARKET SIZE, BY APPLICATION, 2016–2023 (USD MILLION) TABLE 427 LATIN AMERICA: AI IN SOCIAL MEDIA MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION) TABLE 428 MIDDLE EAST AND AFRICA: AI IN SOCIAL MEDIA MARKET SIZE, BY TECHNOLOGY, 2016–2023 (USD MILLION) TABLE 429 MIDDLE EAST AND AFRICA: AI IN SOCIAL MEDIA MARKET SIZE, BY APPLICATION, 2016–2023 (USD MILLION) TABLE 430 MIDDLE EAST AND AFRICA: AI IN SOCIAL MEDIA MARKET SIZE, BY COMPONENT, 2016–2023 (USD MILLION)
TABLE 431 MIDDLE EAST AND AFRICA: AI IN SOCIAL MEDIA MARKET SIZE, BY END-USER, 2016–2023 (USD MILLION)
15 APPENDIX (Page No. - 320)
15.1 DISCUSSION GUIDE 15.2 KNOWLEDGE STORE: MARKETSANDMARKETS’ SUBSCRIPTION PORTAL 15.3 AVAILABLE CUSTOMIZATIONS 15.4 RELATED REPORTS
15.5 AUTHOR DETAILS