How to allow camera access on Facebook PC

New 25 Nov 2018 #1
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Facebook messenger won't access camera or microphone

When I try to video chat with someone on Facebook, I get that message.
Code:
An error occurred when tryin to get access to camera and/or microphone. Hardware access error. To make a call on Facebook, you need to turn on your camera and microphone on. It used to work fine. Now I have that error in all my browsers. And it's activated. Have verified privacy settings to allow both of them.
New 25 Nov 2018 #2

Update your system spec's with the proper model of your laptop. What web browser are you using, are you using any type of Ad-Block agents? Usually the no camera/no-mic is caused by firewall, adblock, disabled in bios, Device Manager or Service disabled.
New 29 Nov 2018 #3

Windows 10, Chrome, yes Ad-Block (but it's always been on). No fireawall. It was working fine, and then one day went to answer a call and it just wouldn't allow it.
New 29 Nov 2018 #4

bbuchler2018 said:
Windows 10, Chrome, yes Ad-Block (but it's always been on). No fireawall. It was working fine, and then one day went to answer a call and it just wouldn't allow it.
Something changed in Chrome to block Camera and Microphone for the Site Settings for Facebook.
New 30 Nov 2018 #5

You could check in Chrome. Three dots upper right, settings, three bars upper left, advance, Privacy and security, content.
With content there are settings for Mic and camera
New 30 Nov 2018 #6

I have checked the settings and it shows allowing Facebook access to the mic and camera. I have trashed that multiple times and it will re-allow it but no access still.
New 01 Dec 2018 #7

Do you have skype installed? Not that you should use Skype but rather let's determine if other apps can use camera and mic.
New 01 Dec 2018 #8

Ok, I do have skype and checked it. it wasn't finding the camera, so I did some setting fixes and now it finds it. However, facebook still isn't finding the camera.
New 02 Dec 2018 #9

Does Skype find MIC?
What kind of setting fixes, were they to windows?
if you click Start > Settings > System> Sound is your MIC listed as input device.

Sorry if I previously asked, what AV and or privacy apps are you using?
New 02 Dec 2018 #10

I fixed the settings in skype itself to get the video camera to work. The mic did work already. I am only using windows defender for AV, nothing else. And it's been on here the whole time. I've gone to windows settings and enabled everything for mic and video, that seemed to have also helped with Skype. Nothing has changed in Facebook.

In this tutorial, learn how to turn on Camera or Microphone on Facebook Messenger on Windows 10 PC or laptop.

Unlike with the Facebook Messenger app on our smartphones and tablets, where the camera and microphone are easily accessible, there are a few things that need to be done on a Windows 10 desktop or laptop PC in order for the camera and microphone to operate on the new FB Messenger app on Windows 10.

We’ll show you how to allow messenger to access to your camera and mic in the Windows 10 privacy settings, as well as how to check if your camera or microphone is working properly.

Contents

How to Turn On Camera on Facebook Messenger Windows 10
- If Messenger says no camera detected…
How to Turn On Microphone on Facebook Messenger Windows 10
- Facebook Messenger cannot detect Microphone

Due to security and privacy concerns, most Windows 10 PC programs, including Facebook Messenger, are not enabled to have access to the attached generic camera or webcam device by default.

When you make a video call for the first time on your Windows 10 PC using the Messenger app, the program will usually ask for permission to use your camera. You only have to give permission the first time, and the Messenger app will not ask you again if it needs access to your camera in the future.

If you don’t see the pop-up, take the instructions below to manually grant Messenger permission to use your webcam in Windows 10.

1. Go to Settings by searching for it via Windows 10 search bar or Cortana.

2. Choose Privacy in the Settings window. Then choose Camera in “App permissions” in the left pane.

3. In “Allow access to the camera on this device“, tap on Change and ensure the “Camera access for this device” option is turned on.

4. In “Allow apps to access your camera“, ensure the option is turned on.

5. Look for the Messenger app under “Choose which Microsoft Store applications may use your camera” and make sure the option next to it is turned on. This will give the Messenger app access to your camera.

6. After you’ve completed the steps above, try making a video call again. It should connect without prompting you for access permission again, and your camera should now be working in the video call.

If Messenger says no camera detected…

It might be a problem with your camera’s connection, a driver issue, or malfunctioning hardware. Follow the steps below to see if you have a functioning camera linked to your computer:

1. Look for Device Manager in the Start menu and launch it.
2. Expand Cameras to see if any cameras are listed.
3. If there is, right-click it and choose properties to check if the device is operational.

If your camera isn’t shown in the cameras section, it isn’t connected or installed. Double-check that the camera is properly connected to your PC and that the camera’s driver is installed using the driver CD that came with the camera when you bought it.

To learn how to test your camera in Windows 10, read: How to Test Webcam on Windows 10 Laptop or Desktop Offline.

How to Turn On Microphone on Facebook Messenger in Windows 10

Most programs, like the camera privacy settings described above, don’t have access to your computer’s microphone by default for security and privacy reasons. You must grant Messenger app access to your microphone via Windows 10 privacy settings in order for it to record and transmit voice messages, as well as make voice calls.

To manually grant Messenger access to your microphone on your Windows 10 PC, follow the instructions below.

1. Navigate to Start menu, open Settings by searching it.

2. Go to Privacy > Microphone (in the left pane).

3. Tap on the Change button in “Allow access to the microphone on this device“. Then, tap to turn on the “Microphone access for this device” option if it isn’t already turned on.

4. Ensure the toggle option under “Allow apps to access your microphone” is turned on.

5. Look for the Messenger app under “Choose which Microsoft Store applications may use your microphone” and make sure the toggle option next to it is turned on. This is done to provide the Messenger app access to your microphone.

Try sending a voice message or making a voice call in Messenger Windows 10 after you’ve done all of the above. It should now work.

In this video, we are gonna show you how to turn on Camera or Microphone on Facebook Messenger on Windows 10:

Facebook Messenger cannot detect Microphone

When you make a voice call, Messenger displays “Couldn’t connect to your microphone,” or when you try to record a voice message, Messenger displays “Allow messenger access to your microphone.” This might be due to your microphone not being correctly connected, a driver issue, or malfunctioning hardware.

Read how to test Webcam on Windows 10 Laptop or Desktop Offline to test if it’s functioning to see whether your microphone is working.

Hope something helps you.

How do I allow Facebook to access my camera on Chrome?

Change a site's camera & microphone permissions.

Open Chrome ..

At the top right, click More. Settings..

Click Privacy and security Site settings. Camera or Microphone..

Select the option you want as your default setting. Review your blocked and allowed sites..

How do I allow Facebook to access my camera and microphone Windows 10?

Turn on app permissions for your microphone in Windows 10.

Select Start > Settings > Privacy > Microphone . ... .

Then, allow apps access to your microphone. ... .

Once you've allowed microphone access to your apps, you can change the settings for each app..

Why does Facebook not allow access to my camera?

Three main causes of this Facebook error are: not enough permissions, conflicting applications/devices, and outdated system drivers. An Error occurred when trying to get access to Camera and/or Microphone. Hardware Access Error. To make a call, you need to turn your camera and microphone on.