Sometimes you will receive some Google cards, which can be checked like this as follows. Indeed you are not the only one having this problem and Tbay is also not only platform receiving this kind of cards. This appears to be widespread. So do you know what what does it mean and how to solve this problem? First you must figure that it doesn’t mean that it is an invalid or redeemed card. Google play gift cards generally have this error. The reason behind this is yet to be totally verified. Then try redeeming the gift card on your mobile device. 1. Open the Google Play Store app . 2. Tap Menu Redeem. 3. Enter your code. 4. Tap Redeem. Note: If you are currently traveling, try redeeming the gift card again when you get back to your home country. (That means if your card is purchased in American, then redeem it with an American Google account. ) At last, kindly give an feedback to Google Play Store. If you still can’t redeem your gift card, please fill out the form below. Due to the high volume of cases being reviewed, some investigations can take weeks. The investigations team will reach out to you once the review has been completed. * This is the Required Field From Google Play Store’s Form 1. Please include a clear copy of (1) Front and back images of your gift cards (2) Receipt for the gift card 2. Store name where your gift cards were purchased. 3. City where your gift cards were purchased. 4. Add your phone number so we can contact you. * This article is excerpted from Google Play Help and you can go into its original article to fill out the form and submit by clicking the link https://support.google.com/googleplay/answer/9281737 Heya, So bought a google play gift card today for my cousin. Tried to redeem and it says that I need to give more info. I got onto chat with a google customer service dude and he said that it can only be redeemed to my own personal gmail account... I already scratched the code so cant return but its not used or anything and google support basically just said sorry our bad. Any ideas of how to fix this issue? Thank you all!
 Google play gift cards generally have this error. The reason behind this is yet to be totally verified. Unfortunately, once a gift card gives this “We Need More Info To Redeem This Card” error, there’s nothing Cardtonic can do to rectify it because the gift card cannot be used. Note that this error does not mean your gift card has been redeemed. Kindly go back to the store where it was purchased to complain concerning this situation, the gift card may be replaced. When your gift card gives the google error prompt; the balance of the asset would definitely be intact. You can check your google play gift card balance here.
We know that this sort of error is generally associated with Google Play gift cards but the reason behind it has not been verified. All we know is that it happens, and it can be solved. Google Play has to be one of the most popular and well-known apps available today. This is due to the fact that many people’s phones run on the Android operating system. Google Play offers a variety of services, including movies, games, and even books. Your Google Play gift card can be used to purchase games, movies, and music. You may even give a Google Play gift card to a loved one as a surprise. Fix Gift Card Error “We need more info to redeem your gift card. Send us details.” You only need to contact Google by sending your details, which include the full details of your card. Quickly fill out the form on this page here and wait for it to be reviewed. Only Google play support can help you to resolve this problem so ‘contact them here‘ If you want a high rate and secured trading on your Google gift card or any gift card, ‘visit our website‘ or download our mobile app on ‘Google Playstore We buy all gift cards instantly in exchange for cash or bitcoin. You can always redeem or sell your gift cards for cash on our platform by visit here, then sell your Google Play Gift Cards easily.
Do you notice this? If you’re hungry, you have an app where you can order food and pack your tummy. Want to gift your special ones? You ramble on the online shopping apps to purchase the gift. The point is, we literally have apps for everything, which makes our life convenient and more manageable. Don’t you agree?
However, the one platform which enabled us to use all those available applications is the Google Play Store. Apart from apps, the Google Play Store also offers its users books, games, subscriptions, and movies. There is also a good deal of interest in using Google Play gift cards. Having access to digital content is something the current generation desires. Giftcards serve this exact need in a more suitable way. Because of the easiest redemption process, gift cards are a cherry on the cake. However, these gift cards option has their drawbacks as well. Some of its users are facing various issues, especially while redeeming. If you are a new user or used a Google Play gift card heretofore, you might have encountered this issue: “We need more info to redeem your gift card.”. When you’re all planned and ready to make a purchase and proceed to redeem your gift card, it would be vexatious to face these kinds of issues. If you’re quickly skimming through all the available blogs on the internet while searching for a solution to this issue, then we think you have to slow down and start reading this blog. Because we have got a solution for you to solve the “we need more info to redeem your gift card” issue on Google Play. All prepped to know your solution? Let’s get this show on the road. What could be the possible reason behind this issue?If you frequently redeem gift cards in the Google Play Store, you might find the “we need more info to redeem your gift card” issue quite bizarre. You might get frustrated and ask yourself why this is happening. Whenever we face a technical issue, we would like to know why it occurred, which is perfectly reasonable. However, we are sadly left with no reason for this redeeming Google Play gift card issue. The exact reason behind this issue is not yet verified and left as an unsolvable why. You might ask, “What that’s it? Is my gift card is useless? Is it not redeemable?” Before you raise the next question, let us tell you this: There is a way out of this issue. You can get the issue resolved by reaching out to the support team. Well, we can hear you! After reading a few comments on the internet, you might think reaching out to the support team is not the best option or, much worse, you might think not to give it a shot at all. We assume there is a part of you that still wants to redeem that gift card you bought. So, why don’t you try this method for satisfaction? Additionally, reaching out to the support team is not going to be a tiring activity because we are going to guide you step-by-step on how to do it. Shall we start? Keep reading. How to fix “We need more info to redeem your gift card on Google play?Before opting for support from the team, you are suggested to try to redeem your gift card using your smartphone. Even the google support page presents this as a first option. Hence, here is a step-by-step guide on how to redeem a gift card on Google Play. Reaching out to the support team You tried redeeming your gift code, and you faced this issue. Well, what’s next? It’s time to make the last move from your end. Here is a brief on what we are going to guide you for the next three minutes: To proceed further with the “we need more info to redeem your gift card’ issue, contact the google support team by filling out a form and submitting it. We are going to explain this in this section clearly. Let’s buckle down and sort this out. Step 1: To access the form, tap here. Or you can paste this link in your browser to access the same, https://support.google.com/googleplay/answer/9281737 Step 2: Now scroll down; you will see the form you have to fill up. The first thing you need is a clear picture of the front and back of your gift card. Once you have taken the picture, tap on the circle located next to the upload document option. Step 3: After that, tap on the choose file option to upload the gift card pictures. Make sure the document is not more than 10 MB. Step 4: Next, you will be asked to enter the name of the store where you purchased the gift card. Step 5: Moving on, fill in the redemption code of the gift card you own. Step 6: Then, you have to enter the name of the city where you bought your gift card. Step 7: Lastly, give your active mobile number so that the support team can reach out to you. Tap on submit to proceed further. The team will get back to you once the inquiry is over. Also, the response to your issue might get delayed because the team might be getting many reports similar to this. So, it might take extra time for the support team to review yours as well. As we said earlier, you can only patiently wait; you have submitted the form which was the only final option left to you. Other than that, there is nothing else that can be done from your end. Also Read: |
Google Play We need more info to redeem
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